Paper Feeding Problems

Paper is not fed at all, or more than one sheet is fed simultaneously (multi-feeds).

Make sure that the paper is properly loaded.
Make sure that the number of sheets or the paper type loaded in the paper cassette meets the paper specifications.
Make sure to load the same size and type of paper into the paper cassette.

Paper jams occur repeatedly.

Make sure that the paper is properly loaded.
Make sure that the number of sheets or the paper type loaded in the paper cassette meets the paper specifications.
Make sure that the scanning platform is fully closed.
85RS-03L