Receiving Problems

See the following sections.

Cannot receive a fax automatically.

Set the receive mode to one of the following.
<Fax/Tel Auto Switch>
<Auto>
<Answering Machine>
When <Answering Machine> is set, make sure that an external telephone with the built-in answer function is connected to the machine. Also make sure that it is always turned on and the recorded answering message can be heard anytime.
Print, send, or delete jobs stored in memory.

Modes cannot switch automatically between telephone and fax.

See the following section:

Cannot receive a fax manually.

Make sure the machine is set to receive faxes manually.
Select <Start Receiving> and press [OK]. Then, return the handset to its cradle or enter the remote receive ID. Otherwise, the call will be disconnected.
Remove the document from the feeder and receive the fax manually.
If [] (Start) is pressed when a document is set in the feeder, the document will be sent.

Cannot receive a fax via the optical line.

Use of the optical line is not guaranteed.

Faxes cannot be printed, or the images on printouts are spotted or distorted.

See the following section:

A received fax is partially cut off.

Adjust the paper guides of the paper drawer to fit the paper size.
Specify the correct paper size to load into the paper drawer.
Set <Reduce RX Size> to <On> before adjusting.

The reception speed is too slow.

Contact the sender and verify that the resolution of the sender's machine has been set properly.

Cannot obtain documents from information services.

Make sure to set the telephone line type to tone dialing. If the type is set to the rotary pulse, press [] (Tone) to switch to tone dialing.
Follow the instructions provided from information services.

Errors occur frequently while receiving faxes.

Ask the sender to check his/her fax machine.

Cannot print received faxes on both sides of paper.

Check the settings specified for 2-sided printing.
02YL-0KS