Receiving Problems
See the following sections.
Cannot receive a fax automatically.
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Set the receive mode to one of the following.
<Fax/Tel Auto Switch>
<Auto>
<Answering Machine>
"RX Mode"
When <Answering Machine> is set, make sure that an external telephone with the built-in answer function is connected to the machine. Also make sure that it is always turned on and the recorded answering message can be heard anytime.
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Print, send, or delete jobs stored in memory.
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Modes cannot switch automatically between telephone and fax.
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See the following section:
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Cannot receive a fax manually.
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Make sure the machine is set to receive faxes manually.
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Select <Start Receiving> and press [OK]. Then, return the handset to its cradle or enter the remote receive ID. Otherwise, the call will be disconnected.
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Remove the document from the feeder and receive the fax manually.
If [
 ] (Start) is pressed when a document is set in the feeder, the document will be sent. |
Cannot receive a fax via the optical line.
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Use of the optical line is not guaranteed.
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Faxes cannot be printed, or the images on printouts are spotted or distorted.
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See the following section:
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A received fax is partially cut off.
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Adjust the paper guides of the paper drawer to fit the paper size.
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Specify the correct paper size to load into the paper drawer.
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Set <Reduce RX Size> to <On> before adjusting.
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The reception speed is too slow.
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Contact the sender and verify that the resolution of the sender's machine has been set properly.
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Cannot obtain documents from information services.
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Make sure to set the telephone line type to tone dialing. If the type is set to the rotary pulse, press [
 ] (Tone) to switch to tone dialing. |
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Follow the instructions provided from information services.
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Errors occur frequently while receiving faxes.
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Ask the sender to check his/her fax machine.
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Cannot print received faxes on both sides of paper.
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Check the settings specified for 2-sided printing.
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