When an Error Message Appears

If you cannot send a fax or the memory is full, or you encounter operation problems, a message appears on the display. Find out more information about messages in the following list.

A malfunction may occur. A non-Canon toner cartridge or a toner cartridge of the wrong color may be inserted. To use this cartridge, press [I Agree].

Black & White copying is restricted. Select another color mode.

Black & White printing is restricted. Do you want to print in Color?

Black Toner Low (Replacement Not Yet Needed)

Cannot change the destination type of destinations registered to a group.

Cannot print RX data.

Cannot receive the fax. Make sure the fax was sent correctly by the sender.

Cannot send because more than one destination is specified.

Cannot specify a group.

Cannot use Google Cloud Print. Server authentication failed.

Cannot use Google Cloud Print. Server communication error.

Cannot use these settings. Sending to the specified destination is restricted.

Cleaning failed.

Color copying is restricted. Do you want to make copies in Black & White?

Color printing is restricted. Do you want to print in Black & White?

Communication failed.

Correction failed.

Could not send the service call request.

Cyan Toner Low (Replacement Not Yet Needed)

Drawer paper guide may not be set to correct position. Set the guide to the correct position, or adjust the settings to the paper size used from [Paper Series].

Drum unit estimated life end. Replcmnt. recommended. (XXXX)

Fixing assembly not set. Refer to guide to set it correctly.

Insert the drum unit.

Magenta Toner Low (Replacement Not Yet Needed)

Memory full. Check error info. using the Status Monitor key.

No Paper: XXXX

No response from the host.

Paper jammed.

Paper Size & Settings Mismatch

Remaining toner information cannot be detected properly. A non-Canon cart. or a cart. with the wrong item number may be inserted. To use this cartridge, press [I Agree].

Remote scanning is restricted.

Replace the toner cartridge. (Black)

Replace the toner cartridge. (Cyan)

Replace the toner cartridge. (Magenta)

Replace the toner cartridge. (Yellow)

XXXX Drum unit estimated life end. Cannot guarantee quality. Replacement is recommended.

*** Replace Toner Cartridge

Replace the drum unit (XXXX)

Replace the waste toner container.

Specifying and registering new destinations is restricted.

The computer is restricted.

The drawer paper guide may not be set to the correct position.

The drum unit for the following color has reached durability limit. Replace the drum unit.

The fixing assembly is not set. Refer to the guide to set the fixing assembly correctly.

The image cannot be recognized.

The memory is full.

The memory is full. Enter the original type settings again.

The memory is full. Process secure print jobs.

The memory is full. Scanning will be canceled. Do you want to print?

The memory media is restricted.

The USB memory is restricted.

Use Remote UI to set the information necessary for authentication.

Waste toner container is nearly full. Replcmnt. not yet needed.

Yellow Toner Low (Replacement Not Yet Needed)

13U8-0A0