Troubleshooting
When a problem occurs, check this chapter to find out solutions before contacting Canon.
Paper Jams
If a document or paper jams, see
Clearing Jams to remove the jammed paper.
A Message or Error Code Appears
If the screen displays a message or error code (three digits), see the following sections.
Common Problems
If you suspect that the machine is malfunctioning, see the following sections before contacting Canon.
Printing Results are Not Satisfactory
When a Problem Cannot Be Solved