IMPORTANT
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When removing the jammed paper, do not turn OFF the machineTurning OFF the machine deletes the data that is being printed. Be especially careful when receiving fax documents.
If paper tearsRemove all the paper fragments to prevent them from becoming jammed.
If paper jams repeatedlyTap the paper stack on a flat surface to even the edges of the paper before loading it into the machine.
Check that the paper is appropriate for the machine.
Check that no jammed paper fragments remain in the machine.
Do not forcibly remove the jammed document or paper from the machineForcibly removing the paper may damage parts. If you are not able to remove the paper, contact your local authorized Canon dealer or the Canon help line.
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1
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Open the feeder cover.
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2
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Move the lever to unlock.
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3
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Gently pull out the document.
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1
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Hold the green knob, and open the inner cover.
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2
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Gently pull out the document.
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3
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Close the inner cover.
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1
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Gently pull out the paper.
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2
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Close the tray.
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1
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Pull out the paper drawer.
IMPORTANT:
Make sure to hold the paper drawer with both hands, and pull it out gently. Otherwise, you may damage the paper drawer by dropping it, if it slides out too easily.
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2
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Hold the green knobs, and push down the part shown in the figure.
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3
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Gently pull out the paper.
IMPORTANT:
Do not touch the rubber pad Touching it may deteriorate print quality.
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