Cause
|
You have no permission to access the folder/file, or the folder/file may be deleted in other operations.
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Remedy
|
Set to permit access to the folder on the server machine. Otherwise, contact your server administrator.
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Cause
|
The store location could not be found due to one of the following possible causes:
The Advanced Space of another machine on the network was deleted while it was being accessed.
Memory media was removed while it was being accessed.
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Remedy
|
Check that the memory media is inserted or that the Advanced Space of another machine on the network is available.
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Cause
|
When you tried to access the file, the full pathname (file/folder names indicating the store location) was too long.
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Remedy
|
Shorten the folder and file names, or change the store location.
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Cause
|
An unexpected system error occurred.
|
Remedy
|
Contact your local authorized Canon dealer.
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Cause
|
The network is not connected.
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Remedy
|
Check the status of the network.
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Cause
|
This operation cannot be performed because another operation is running.
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Remedy
|
Wait until the other operation is finished, then try again.
|
Cause
|
The network settings are incorrect.
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Remedy
|
Check the network settings. (See "Network Settings.")
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Cause
|
The number of stored passwords for the login user exceeded the maximum number.
|
Remedy
|
Erase unnecessary password information.
|
Cause
|
There is a folder in the selected directory with the same name as the name you entered on the New Folder screen.
|
Remedy
|
Assign a different name to the folder.
|
Cause 1
|
Memory media is write prohibited.
|
Remedy
|
Cancel write prohibition on the memory media.
|
Cause 2
|
[Prohibit Writing from External] in the store location's [Function Settings] (Settings/Registration) is set to 'On'.
|
Remedy
|
Set [Prohibit Writing from External] in the store location's [Function Settings] (Settings/Registration) to 'Off'.
|
Cause
|
You tried to store data that exceeded the store location memory capacity.
|
Remedy
|
Perform the operation again after deleting unwanted files from the store location, or change the store location.
|
Cause
|
Invalid characters are included in the folder or file name.
|
Remedy
|
Enter the name again using valid characters.
|
Cause
|
When you tried to access the file, the full pathname (file/folder names indicating the store location) was too long.
|
Remedy
|
Shorten the folder and file names, or change the store location.
|
Cause
|
You do not have permission to access the folder.
|
Remedy
|
Change the settings on the file server to enable access to the folder, or contact the server administrator.
|
Cause
|
You tried to store more than the capacity of the other machine's Advanced Space (100,000 files/ folders), or more than the capacity of the designated destination folder (1,000 files/folders).
|
Remedy
|
Perform the operation again after deleting unwanted files from the store location folder, or change the store location.
|
Cause
|
The file is being accessed by another user.
|
Remedy
|
Wait until the other user finishes accessing the file.
|
Cause
|
Writing failed because the folder is read-only.
|
Remedy
|
In the folder attributes, cancel "read-only."
|
Cause
|
The file could not be saved because a file with the same name already exists.
|
Remedy 1
|
Change the filename and save the file again.
|
Remedy 2
|
Change the store location and save the file again.
|
Cause
|
The Network Place may be deleted.
|
Remedy
|
Check if the Network Place is deleted.
|
Cause
|
The number of trials allowed for using the optional functions is reached the upper limit.
|
Remedy
|
If you wish to continue using these functions, contact your local authorized Canon dealer.
|
Cause
|
Since the available memory of the store location (memory media or folder) is full, the scanned data could not be saved.
|
Remedy 1
|
Wait a while, and try performing the operation again.
|
Remedy 2
|
Change the resolution and file format, then perform the operation again.
|
Remedy 3
|
Delete unnecessary data from the store location to make more memory available, and then perform the operation again.
|
Cause
|
Scanning could not be performed because the maximum number of prints set in Department ID Management was exceeded.
|
Remedy
|
Contact your System Manager.
|
Cause
|
The job was cancelled because the memory for saving temporary data became full.
|
Remedy
|
Contact your administrator.
|
Cause
|
Since the available memory of the store location is full, the scanned data could not be saved.
|
Remedy 1
|
Wait a while, and try performing the operation again.
|
Remedy 2
|
Change the resolution and file format, then perform the operation again.
|
Cause
|
When scanning, after the scanning limit of 999 pages was reached, further pages were added to the scan.
|
Remedy
|
Scanned pages are stored. To store more pages, load the pages that have not been stored again and then store them under a different name.
|
Cause
|
After a paper jam occurred in the feeder and the originals were once again loaded during scanning, the number of loaded pages that are detected is different from when the job was first loaded.
|
Remedy
|
Load the originals once more, then press the [Start] key.
|
Cause
|
The size of the scanned data is too large.
|
Remedy 1
|
Change the resolution and file format, then perform the operation again.
|
Remedy 2
|
Reduce the number of pages to scan, then perform the operation again.
|
Cause
|
You tried to create a PDF file with a digital certificate using a corrupted certificate or key.
|
Remedy
|
Check if the certificate or key is corrupt.
|
Cause
|
The expiration date of the certificate has expired.
|
Remedy
|
Confirm the expiration date for the certificate, and the date/time set on the machine.
|
Cause
|
You tried to store more than the capacity of the other machine's Advanced Space (100,000 files/ folders), or more than the capacity of the designated destination folder (1,000 files/folders).
|
Remedy
|
Change the store location to save the file.
|
Cause
|
Storing cannot be performed because there are too many jobs waiting to be stored.
|
Remedy
|
Perform the operation again when the other jobs are complete.
|
Cause 1
|
The URL for the Rights Management Server is incorrect.
|
Remedy
|
Check the [Rights Management Server Settings]. (See "Setting a Rights Management Server.")
|
Cause 2
|
Cannot start the Rights Management Server.
|
Remedy
|
Check the Rights Management Server.
|
Cause 3
|
The network is not connected.
|
Remedy
|
Check the status of the network.
|
Cause 1
|
[Optimize PDF for Web] is set to 'On', and PDF modes that cannot be set are selected in forwarding settings. (See "Optimizing PDF for Web.")
|
Remedy
|
Set only one of the following: Device Signature or User Signature. Alternatively, set [Optimize PDF for Web] to 'Off'.
|
Cause 2
|
[Format PDF to PDF/A] is set to 'On', and PDF modes that cannot be set are selected in forwarding settings. (See "Formatting PDF Files to PDF/A.")
|
Remedy
|
Cancel the the Apply Policy, Encrypt, and Visible Signatures settings. Alternatively, set [Format PDF to PDF/A] to 'Off'.
|
Cause
|
Printing was interrupted because the file size exceeded the upper limit for printing (2 GB).
|
Remedy
|
Reduce the file size, and perform the operation again.
|
Cause
|
Printing could not be performed because the number of print jobs exceeded the upper limit.
|
Remedy
|
Perform the operation again when the other jobs are complete.
|
Cause
|
The memory required for printing is insufficient.
|
Remedy
|
After cancelling the print job, first reduce the amount of data and pages to be printed, and then try printing again.
|
Cause
|
Printing could not be performed because the maximum number of prints set in Department ID Management was exceeded.
|
Remedy
|
Contact your System Manager.
|
Cause
|
The job was cancelled because the memory for saving temporary data became full.
|
Remedy
|
Contact your administrator.
|
Cause 1
|
An incorrect password was entered.
|
Remedy
|
Enter the correct password, and perform the job again.
|
Cause 2
|
The PDF file is set so that it cannot be printed.
|
Remedy
|
Check the PDF file settings.
|
Cause
|
You tried to print data that is not supported by this machine.
|
Remedy
|
Use file formats that are supported by this machine.
|
Cause
|
An error occurred while processing the print data.
|
Remedy
|
To print the remaining pages, press [OK].
|