Printing Problems

Together with this section, see Common Problems. For problems related to connection with the computer, see Installation/Settings Problems.

Printing results are not satisfactory, or the paper is curled or wrinkled.

When You Cannot Print Properly

You cannot print.

Can you print a Windows test page? If you can print a Windows test page, there is no problem with the machine or the printer driver. Check the print settings of your application.
Printing a Test Page in Windows
If you cannot print a test page, check the following according to your environment.
Wireless LAN connection
Wired LAN connection
USB connection
Via print server

You cannot print with Google Cloud Print.

Using Google Cloud Print

It takes a long time before printing starts.

Did you print on narrow paper? After you print to narrow width paper, the machine may cool itself to maintain the print quality. As a result, it may take some time before the next job is printed. Wait until the machine is ready to print. Printing will resume when the temperature inside the machine has fallen.

A blank sheet is output (nothing is printed).

Did you pull the sealing tape out when loading the toner cartridge? If you did not pull it out, remove the toner cartridge, pull the sealing tape out, and reload the toner cartridge.
How to Replace Toner Cartridges
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