If the fixing assembly is dirty, the printout may get smudged. There are two ways of cleaning the fixing assembly depending on how the paper is smudged. First perform <Clean Fixing Assembly (Reduce Paper Back Side Stain)>. If this has no effect, then try <Clean Fixing Assembly>. Note that you cannot clean the fixing assembly when the machine has documents waiting to be printed. To clean the fixing assembly, you need plain A4 or Letter size paper. Set the paper in the paper drawer or multi-purpose tray before performing the following procedure.Loading Paper
Select <Clean Fixing Assembly (Reduce Paper Back Side Stain)>.
4
Check that the size and type of paper displayed on the screen is loaded in the machine, and select <OK>.
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Select <Start>.
Cleaning starts. When a message appears notifying that cleaning is complete, press to return to the Home screen.
When <Clean Fixing Assembly (Reduce Paper Back Side Stain)> is complete, a sheet of blank paper is ejected. If the symptom does not improve, then also perform <Clean Fixing Assembly>.
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<Maintenance>.
to return to the Home screen.