Message List

This section describes some of the messages displayed while using the Inspection Tool.

Printing and inspection have temporarily stopped because consecutive defective sheets have been found. (Sheets: XX)
* Close this message to continue printing and inspection.

Perform handling in the following order.
1.
Stop the print job
2.
Check whether the inspection job matches with print job images and settings
Examples:
Paper size
Image of each page
Layout of the page printed on each face
Number of sheets per copy
Output method
If they do not match, cancel the inspection. Copy the print job where the problem occurred and configure the correct settings, and then perform the inspection again.
3.
If the inspection job matches with print job images and settings, check the output paper
If similar problems occur repeatedly at the same place in the output paper:
Perform cleaning of each of the printer parts.
Refer to the instruction manual of the printer for the cleaning procedures.
If there are no problems in the quality of the output paper:
Copy the inspection job where the problem occurred, adjust [Consecutive Defective Sheet Threshold] and inspection settings on the [Preferences] screen, and then execute the inspection again.
Configuring Preferences
Configuring Inspection Settings
If an error occurs even after executing the inspection again, clean the inside of the Inspection Unit. People who have received an explanation of the cleaning from your local authorized Canon dealer should perform the cleaning referring to the procedure guide provided at the time of the explanation.
If this error occurs even after cleaning, it is possible that some kind of problem has occurred in the Inspection Unit. Contact your local authorized Canon dealer.

Cannot continue processing because an error occurred.
Master image registration will end.
* The device will not be able to print until this message is closed.

Check whether the settings in the [Job Settings] screen for registering master images match the settings in the executed print job.
Examples:
Paper size
Image of each page
Layout of the page printed on each face
Number of sheets per copy
Output method
If they do not match, configure the correct settings and then register the master images.
If this error occurs repeatedly, contact your local authorized Canon dealer.

Cannot continue processing because an error occurred.
The application will close.

The paper size configured on the [Job Settings] screen for registering master images may differ from the paper size setting for the executed print job. Check that the settings match.
If this error occurs repeatedly despite the paper size settings matching, contact your local authorized Canon dealer.

Cannot communicate with the contact image sensor.
Check that the cable is properly connected.

Check that the cable connected to the Inspection Unit is correctly connected to the computer. If this message is displayed repeatedly even though the cable is connected to the computer correctly, contact your local authorized Canon dealer.

Messages Other Than Above

If a message other than the above is displayed and the error occurs repeatedly even after performing handling, contact your local authorized Canon dealer.