Basic Windows Operations
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Depending on the computer that you use, the operation may differ. |
Displaying the Printer Folder
Windows 8.1/Server 2012 R2
Right-click [Start]
select [Control Panel] [View devices and printers].
Right-click [Start]
select [Control Panel] [View devices and printers].Windows 10
[
] select [Windows System] [Control Panel] [Hardware and Sound] [Devices and Printers].
[
] select [Windows System] [Control Panel] [Hardware and Sound] [Devices and Printers].Windows Server 2012
Right-click the lower-left corner of the screen select [Control Panel] [View devices and printers].
Right-click the lower-left corner of the screen
select [Control Panel] [View devices and printers].Windows Server 2016
Right-click [] select [Control Panel] [Hardware] [Devices and Printers].
Right-click [
] select [Control Panel] [Hardware] [Devices and Printers].Enabling [Network discovery]
Enable [Network discovery] to view the computers on your network.
Windows 8.1/Server 2012 R2
Right-click [Start] select [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].
Right-click [Start]
select [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].Windows 10
[] select [Windows System] [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].
[
] select [Windows System] [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].Windows Server 2012
Right-click the lower-left corner of the screen select [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].
Right-click the lower-left corner of the screen
select [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].Windows Server 2016
Right-click [] select [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].
Right-click [
] select [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].Displaying Shared Printers in the Print Server
1
Open Windows Explorer.
Windows 8.1/Server 2012 R2
Right-click [Start] select [File Explorer].
select [File Explorer].Windows 10/Server 2016
Right-click [] select [File Explorer].
Right-click [
] select [File Explorer].Windows Server 2012
Right-click the lower-left corner of the screen select [File Explorer].
Right-click the lower-left corner of the screen
select [File Explorer].2
Select the printer server from [Network].
To view computers on the network, you may need to turn on network discovery or search the network for computers.
The shared printer is displayed.
Printing a Test Page in Windows
You can check whether the printer driver is operational by printing a test page in Windows.
1
Load A4 size paper in the paper drawer. Basic Paper Loading Method
2
Open the printer folder. Displaying the Printer Folder
3
Right-click the printer driver icon for this machine, and click [Printer properties].
4
Click [Print Test Page] in [General] tab.
The test page is printed.
Checking the Bit Architecture
If you are not sure whether your computer is running 32-bit or 64-bit Windows follow the procedure below.
1
Display [Control Panel].
Windows 8.1/Server 2012 R2
Right-click [Start] select [Control Panel].
Right-click [Start]
select [Control Panel].Windows 10/Server 2016
Proceed to step 2.
Proceed to step 2.
Windows Server 2012
Right-click the lower-left corner of the screen select [Control Panel].
Right-click the lower-left corner of the screen
select [Control Panel].2
Display [System].
Windows 10/Server 2016
Click [] [Settings] [System] select [About].
Click [
] [Settings] [System] select [About].Windows Server 2012
Click [System and Security] [System].
Click [System and Security]
[System].3
Check the bit architecture.
For 32-bit versions
[32-bit Operating System] is displayed.
[32-bit Operating System] is displayed.
For 64-bit versions
[64-bit Operating System] is displayed.
[64-bit Operating System] is displayed.
Checking the Computer Name
1
Display [Control Panel].
Windows 8.1/Server 2012 R2
Right-click [Start] select [Control Panel].
Right-click [Start]
select [Control Panel].Windows 10/Server 2016
Proceed to step 2.
Proceed to step 2.
Windows Server 2012
Right-click the lower-left corner of the screen select [Control Panel].
Right-click the lower-left corner of the screen
select [Control Panel].2
Display [System].
Windows 10/Server 2016
Click [] [Settings] [System] select [About].
Click [
] [Settings] [System] select [About].Windows Server 2012
Click [System and Security] [System].
Click [System and Security]
[System].3
Check the computer name.
Checking the Printer Port
1
Open the printer folder. Displaying the Printer Folder
2
Right-click the printer driver icon for this machine, and click [Printer properties].
3
Check the port settings.
Click the [Ports] tab.
Make sure that the correct port is selected for the printer.
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If you are using a network connection and have changed the machine's IP addressIf [Description] for the selected port is [Canon MFNP Port], and the machine and the computer are on the same subnet, then the connection will be maintained. You do not need to add a new port. If it is [Standard TCP/IP Port], you need to add a new port. Configuring Printer Ports |
Checking Bidirectional Communication
1
Open the printer folder. Displaying the Printer Folder
2
Right-click the printer driver icon for this machine, and click [Printer properties] or [Properties].
3
In the [Ports] tab, make sure that the [Enable bidirectional support] check box is selected.
Checking the SSID to Which Your Computer is Connected
If your computer is connected to a wireless LAN network, click 
, 
, 
, or 
in the system tray to display the SSID of the connected wireless LAN router.
, , , or in the system tray to display the SSID of the connected wireless LAN router.
When Printing or Sending from the Windows Store App
Windows 8.1/Server 2012 R2
Display the charms on the right side of the screen Tap or click [Devices] [Print] The driver that you use [Print].
Display the charms on the right side of the screen
Tap or click [Devices] [Print] The driver that you use [Print].Windows 10
Tap or click [Print] on the application The driver that you use [Print].
Tap or click [Print] on the application
The driver that you use [Print].Windows Server 2012
Display the charms on the right side of the screen Tap or click [Devices] The driver that you use [Print].
Display the charms on the right side of the screen
Tap or click [Devices] The driver that you use [Print]. |
If you print a document using this method, only a limited number of functions are available. If the message [The printer requires your attention. Go to the desktop to take care of it.] is displayed, go to the desktop and perform the required operations. This message appears when the machine is set to display the user name when printing documents or similar instances. |