Smudge Marks Appear on the Back Side of Printouts
Troubleshoot by checking in the following order:
Are You Using Paper That Is Smaller Than the Size of the Print Data?
Replace with paper that is the same size as the print data.
Loading PaperHave You Cleaned the Fixing Assembly?
These symptoms may occur when the fixing assembly is dirty. In this case, clean the fixing assembly.
Cleaning the Fixing AssemblyHave You Cleaned the Transfer Belt?
These symptoms may occur when the transfer belt is dirty. In this case, clean the transfer belt.
Cleaning the Transfer Belt