Checking Status and Log for Sent and Received Documents

You can check the statuses and communication logs for sent and received documents.
When personal authentication management is used, you can restrict users from performing operations on the jobs of other users on the <Status Monitor> screen. <Restrict Access to Other User Jobs>

Checking the Statuses for Sent Documents

1
Press  (Status Monitor).
2
Press <Send> <Job Status>.
To display only fax documents, select <Fax> from the drop-down list in the upper-right of the screen.
3
Check the statuses.
Selecting a document and pressing <Details> enables you to check detailed information such as the destinations and the number of pages.
Selecting a document and pressing <Cancel> enables you to cancel sending. You cannot select multiple jobs and cancel them all at once. Select and cancel one job at a time.
Pressing <Print List> prints a status list of sent documents displayed on the screen.
Pressing <Details>  <Resend> enables you to resend the documents that failed to send. To specify another destination, press <Change Destination>. For documents with multiple destinations specified using the same sending method, press <Broadcast List>, select a destination, and then press <Resend> or <Change Destination>.
You can resend documents when <Delete Failed TX Jobs> is set to <Off> (<Delete Failed TX Jobs>). Note that you cannot resend the documents sent with Direct Send/Manual Sending/PC fax.
You can change the destinations of documents that are set to be sent at a specified time as well as documents that failed to send. Note that you cannot change the destinations for documents with multiple destinations specified that are being sent, or when entering a new destination is restricted (Limiting Available Destinations).
The destination can be changed for a job that is canceled because of transmission errors, or a job that is waiting to be sent in the Delayed Send mode.
You cannot change multiple destinations at one time. Also, you cannot change the destinations in a group at one time.

Checking the Statuses for Received Documents

1
Press  (Status Monitor).
2
Press <Receive>  <Job Status>.
To display only fax documents, select <Fax> from the drop-down list in the upper-right of the screen.
3
Check the statuses.
Selecting a document and pressing <Details> enables you to check detailed information such as the sender's names and the number of pages.
Selecting a document and pressing <Cancel> enables you to cancel receiving. You cannot select multiple jobs and cancel them all at once. Select and cancel one job at a time.
If you press <Check I-Fax RX>, reception starts if an I-fax has been received by the POP server. You can display <Check I-Fax RX> by selecting <Forward> from the drop-down list on the top right of the screen.
NOTE
To use <Check I-Fax RX>, set <POP> to <On> in <Communication Settings> to enable the machine to receive via POP. Setting E-mail/I-Fax Communication
You can automatically receive I-faxes in the following cases: Setting E-mail/I-Fax Communication
<POP Interval> in <Communication Settings> is set to a value other than '0'.
I-faxes are received with SMTP without going via a server.

Checking If Documents Are Sent or Received Successfully

1
Press  (Status Monitor).
2
Press <Send> or <Receive>  <Job Log>.
To display only fax documents, select <Fax> from the error code list at the top right of the screen.
3
Check if documents are sent or received successfully.
<OK> is displayed in the <Result> column when a document was sent or received successfully. If <NG> is displayed, this shows that a document failed to be sent or received because it was canceled or there was some error.
You can check the error code by selecting a document and pressing <Details>. You can check the causes and solutions for errors based on error codes. Countermeasures for Each Error Code
Pressing <Communic. Mgt. Report> or <Fax Activity Report> prints a log list of sent and received documents displayed on the screen.
TIPS
Registering an address from the send history
You can register an address to the Address Book or a one-touch button via the send history on the <Status Monitor> screen. This saves you the effort of directly entering the fax number, and also helps avoid sending a fax to an incorrect number due to entering the wrong fax number.
A989-098