Troubleshooting

Document number: 9737-0EL
This chapter describes how to troubleshoot problems and answers frequently asked questions.
Select an item to check from the contents or the list below.
You can click [] at the top of the screen to search for the message or error code (three-digit number starting with #) that appears on the control panel, and check how to troubleshoot problems.

Frequently Asked Questions

Frequently Asked Questions about Operations

I Want to Scan an Original.
Make preparations according to the scanned data save destination and sending method, and then scan the original.
Scanning
I Want to Send Scanned Data by E-mail.
You can scan an original and send the scanned data by e-mail as an attachment.
Scanning (Sending by E-mail)
If the problem persists even after trying the troubleshooting methods, contact your dealer or service representative.

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USRMA-8270-002023-06Copyright CANON INC. 2023