Paper Jams in the Staple Finisher-AC/Booklet Finisher-AC

Confirm before handling
If there is any paper in the booklet tray, remove it.

Inside the Front Cover

1
Open the front cover of the finisher.
2
Lift up the output tray guide of Tray C.
When long paper is jammed
When long paper is jammed in the output area of the lower tray (Tray C), gently pull out the jammed paper along the tray.
After you remove jammed long paper, a screen may appear prompting you to open the front cover of the finisher or document insertion / folding unit. You can make this screen disappear by opening and then closing the front cover in question.
3
Turn the delivery knob and feed any jammed paper to the Tray C side.
4
If paper comes out of the output area of Tray C, gently pull it out in the direction of the arrow.
5
Open the escape guide.
Open the lower escape guide.
Open the upper escape guide.
6
Check whether paper is jammed.
If paper is jammed, gently pull it out in the direction of the arrow.
Close the upper escape guide.
7
Lift the first flap.
8
Check whether paper is jammed.
If paper is jammed, gently pull it out in the direction of the arrow.
Lower the first flap.
Close the lower escape guide.
9
Check whether paper is jammed in the puncher unit or entrance guide.

When the 2/4 Hole Puncher Unit-A or 4 Hole Puncher Unit-A is attached.

Lift the puncher unit.
If paper is jammed, gently pull it out in the direction of the arrow.
Lower the puncher unit.

When the 2/4 Hole Puncher Unit-A or 4 Hole Puncher Unit-A is not attached.

Open the entrance guide.
If paper is jammed, gently pull it out in the direction of the arrow.
Close the entrance guide.

10
Close the front cover of the finisher.
Continue following the instructions on the screen to proceed with the interrupted operation or continue clearing paper jams.

Saddle Stitcher Unit of the Booklet Finisher-AC

1
Open the front cover of the finisher.
2
Pull out the saddle stitcher unit.
Turn the knob at the top of the saddle stitcher unit about 10 times.
Pull out the saddle stitcher unit.
3
Check whether paper is jammed.
Open the transparent guide.
If paper is jammed, gently pull it out in the direction of the arrow.
Close the transparent guide.
4
Gently push the saddle stitcher unit back into its original position.
5
Close the front cover of the finisher.
Continue following the instructions on the screen to proceed with the interrupted operation or continue clearing paper jams.
A6W3-028