Problems with Scanning
Frequently Asked Questions about Operations
I Want to Scan an Original.
Specify a destination and start scanning.
Cannot send documents to a server using the scan and send function.
Are the server settings such as the password correct?
If the login password, etc. of the server (computer) has been changed, make sure to also change the settings registered in the address book or one-touch buttons.
Editing the Registered Destinations in the Address Book
Editing the Registered Destinations in One-Touch Buttons
Editing the Registered Destinations in the Address Book
Editing the Registered Destinations in One-Touch Buttons
Cannot send scanned documents via e-mail.
Is the information for the destination correct?
Change the settings registered in the address book or one-touch buttons.
Editing the Registered Destinations in the Address Book
Editing the Registered Destinations in One-Touch Buttons
Editing the Registered Destinations in the Address Book
Editing the Registered Destinations in One-Touch Buttons
Are the settings for the SMTP server or DNS server correct?
If no e-mail can be sent, set the SMTP server and DNS server correctly. Also, if the port number for SMTP Send or receiving with POP are different from the default, specify the correct port numbers in <Specify Port Number for SMTP TX/POP RX>.
Setting E-mail/I-Fax Communication
Making DNS Settings
Setting E-mail/I-Fax Communication
Making DNS Settings
Black streaks appear in scanned documents.
Is the document feed scanning area dirty?
Clean the document feed scanning area.
Cleaning the Feeder
Cleaning the Feeder
Bleedthrough occurs in scanned documents.
Is the background density set appropriately?
Set the background density to <Auto>.
Adjusting Density
Adjusting Density