Paper Jams

If paper jams in the machine, [Paper jammed.] appears on control panel. Press [Next] or

, and follow the displayed instructions on how to clear the paper jam.

Touch Panel Model

Black and White LCD Model

For details about clearing paper jams from various parts of the machine, see below.

Multi-purpose Tray, and Paper Drawer

Paper Jams in a Paper Source

Output Tray, inside the machine, 2-sided transport guide, and Rear Side

Paper Jams Inside the Machine


Do not forcibly remove the jammed paper from the machine. Forcibly removing the paper may result in personal injury or damage parts of the machine. If you cannot remove the paper, contact your dealer or service representative. If the Problem Persists When All Paper Jams Have Been Cleared Immediately remove your hands from the machine and optional equipment so that your clothing and hands do not get caught in the rollers.

Do not forcibly remove the jammed paper from the machine.

Forcibly removing the paper may result in personal injury or damage parts of the machine. If you cannot remove the paper, contact your dealer or service representative. If the Problem Persists

When All Paper Jams Have Been Cleared

Immediately remove your hands from the machine and optional equipment so that your clothing and hands do not get caught in the rollers.


When clearing paper jams, do not turn the power OFF. Data being printed is erased when you turn the power OFF. When the Paper Gets Torn Be sure to remove it so that no pieces remain.

When clearing paper jams, do not turn the power OFF.

Data being printed is erased when you turn the power OFF.

When the Paper Gets Torn

Be sure to remove it so that no pieces remain.