Document number: 9856-001
Updated date: 2023-05-01
Updated date: 2023-05-01
"Paper Settings and Loaded Size Mismatch / Size/Settings Mismatch" Is Displayed
Change the settings of the machine to match the loaded paper size.
NOTE
Printing from a computer
Check that the paper setting in the machine is correct, and also check that the paper size in the printer driver matches the size of the loaded paper.
If loading paper in the paper drawer
1
Load the paper.
Hold the unlock lever and move the paper guides so that the projection is aligned with the index of the paper size to be loaded.
LBP674Cx / LBP673Cdw
LBP248x / LBP246dw / LBP243dw
To load a paper size longer than A4, extend the paper cassette while holding the unlock lever.
LBP674Cx / LBP673Cdw
Align the paper guide snugly with the width of the paper.
LBP122dw / LBP121dn
When the extended paper drawer is inserted, its front side is not flush with the machine.
2
Select <Paper Settings> in the Home screen.
3
Select the paper drawer.
4
Select the paper size.
If you loaded A5-size paper, select <A5R>.
If the paper size of the loaded paper is not displayed, select <Other Sizes>.
1
Select <Custom>.
2
Specify the length of the <X> side and <Y> side.
LBP674Cx / LBP248x
Select <X> or <Y>, and enter the length of each side.
Select <X> or <Y>, and enter the length of each side.
LBP122dw / LBP121dn
Execute the following steps in sequence: <X>
enter the paper width 
<Y> enter the paper length
Execute the following steps in sequence: <X>
enter the paper width <Y> enter the paper length 
3
Select <Apply>.
5
Select the paper type.
NOTE
About <Free>
If you frequently need to change the paper to be loaded, set to <Free>; this will reduce the number of steps required to change the setting each time. However, take note that this setting lets the machine perform printing even if there is mismatch between the paper type setting in the printer driver and the paper type actually loaded in the machine.
When the paper type setting in the printer driver is [Auto], the machine operates the same way as when the paper type is [Plain 1].
If loading paper in the multi-purpose tray (LBP674Cx / LBP673Cdw / LBP248x / LBP246dw / LBP243dw)
1
Load the paper.
Align the paper guide snugly with the width of the paper.
LBP674Cx / LBP673Cdw
LBP248x / LBP246dw / LBP243dw
2
Select the paper size.
If you loaded A5-size paper, select <A5R>.
If the paper size of the loaded paper is not displayed, select <Other Sizes>.
1
Select <Custom>.
2
Specify the length of the <X> side and <Y> side.
LBP674Cx / LBP248x
Select <X> or <Y>, and enter the length of each side.
Select <X> or <Y>, and enter the length of each side.
LBP673Cdw / LBP246dw / LBP243dw
Execute the following steps in sequence: <X> enter the paper width <Y> enter the paper length
Execute the following steps in sequence: <X>
enter the paper width <Y> enter the paper length 
3
Select <Apply>.
Frequently used paper sizes are preset. To enable the paper size to be set when loading paper, follow the steps below.
1
Select <Paper Settings> in the Home screen.
2
Select the multi-purpose tray.
LBP674Cx / LBP248x
LBP673Cdw / LBP246dw / LBP243dw
3
Select <Specify When Loading Paper>.
3
Select the paper type.
NOTE
About <Free>
If you frequently need to change the paper to be loaded, set to <Free>; this will reduce the number of steps required to change the setting each time. However, take note that this setting lets the machine perform printing even if there is mismatch between the paper type setting in the printer driver and the paper type actually loaded in the machine.
When the paper type setting in the printer driver is [Auto], the machine operates the same way as when the paper type is [Plain 1].