Document number: 9856-00E
Updated date: 2023-05-01
Updated date: 2023-05-01
Information to Have Ready When Contacting Us
Have the following information ready to ensure smooth service.
Product name (LBP674Cx / LBP673Cdw / LBP248x / LBP246dw / LBP243dw / LBP122dw / LBP121dn)
Dealer where you purchased the machine
Details about your problem (such as what you did and what happened as a result)
Serial number (found on the label on the back side of the machine)
LBP674Cx / LBP673Cdw
LBP248x / LBP246dw / LBP243dw
LBP122dw / LBP121dn
NOTE
Checking the serial number from the operation panel
<Status Monitor> (
) 
<Device Information>/<Device Status> <Serial Number>.
) <Device Information>/<Device Status> <Serial Number>. IMPORTANT
Do not disassemble or repair the machine yourself
If you disassemble or repair the machine yourself, it may not be covered by warranty.