Copying Problems

See the following sections.

The copy output is hardly readable and copied poorly.

The copy output is too light or has uneven density.

Vertical white streaks appear on the copy output.

The copy output has spots and is dirty.

The copy output is askew.

Toner does not fix onto paper well.

See the following section.

"The Copy Output Is Hardly Readable and Copied Poorly"

Documents are copied with the <Calendar Type> setting if the <Book Type> setting is selected (or vice-versa).

For a landscape document, one side is copied top-to-bottom and the reverse side bottom-to-top when <Book Type> is selected. When <Calendar Type> is selected, both sides are copied top-to-bottom.

"2-Sided Copying"

The copy output is askew.

Adjust the document guides to fit the document.

"Placing Documents in the Feeder "

Make sure that the number of sheets or the paper type loaded in the paper drawer or multi-purpose tray meets the paper specifications.

"Supported Paper Types"

Adjust the paper guides to the paper size. If the problem persists, load paper with the other side face up, or in an opposite orientation.

"Loading Paper"

Make sure that the document return tray or output tray is not full.

The alarm sounds or <Memory is full. Scanning canceled. Print?> appears on the screen.

Follow the onscreen instructions and solve the problem.

Split the document into smaller subsets or set <Original Type> to <Text/Photo> before you make a copy.

"Selecting the Document Type"

Cannot scan highlighted marks

You may be able to improve the problem by setting <Background> to <Off>.

However, back-printing may occur.

"Background"

Color reproduction is not improved even after Image adjustment

Perform <Copy Image Adjustment> again.

Before doing so, place ten sheets of blank paper on the test chart placed on the platen glass.

"Correcting Copy Images"

Documents cannot be scanned

Up to fifty documents can be loaded in the feeder. The fifty-first and subsequent documents are not scanned.