Cannot Send a Fax

Is the proper line type selected?

NO

Make sure that the proper line type is selected.

"Select Line Type"

YES

Is the machine in the Fax mode?

NO

Press [

] (FAX/COPY) to switch to the Fax mode.

YES

Is the document properly loaded?

NO

Properly load the document.

"Placing Documents"

YES

Is the one-touch key or coded dialing code registered properly?

NO

Make sure that the number is properly registered.

"Registering/Editing/Deleting One-Touch Keys"

"Registering/Editing/Deleting Coded Dialing Codes"

YES

Did you dial the correct number?

NO

Make sure that the number is correct.

"Specifying Destinations"

YES

Are there other documents being sent from the memory?

YES

Wait until the transmission is completed.

NO

Is the Processing/Data indicator blinking?

YES

The external phone is busy. Please wait until the external phone is not busy.

NO

Has an error occurred during a transmission?

YES

Print the Communication Management Report to check for errors.

"Communication Management Report"

NO

Have you checked if there are any problems with the recipient's machine?

NO

Make sure that the recipient's machine is compatible with your machine (For example, check to see if the recipient's machine is a Super G3 fax machine).

Ask the recipient to ensure that paper is properly loaded in the recipient's machine.

Ensure that the line for the recipient's machine is not in use. (If the line is busy, <Busy/No Signal> is shown in the error transmission report.)

YES

Are you sending a fax to an international destination?

YES

Add a pause to the number and send the fax again.

"Sending a Fax Abroad (Adding Pauses)"

Change the send start speed.

"TX Start Speed"