To restore backed up data, the hard disk of the machine needs to have enough available space for the backed up data.
Data cannot be backed up or restored if more than one external hard disk is connected to the machine. Disconnect any unnecessary external hard disks so that only one is connected.
It may take some time to back up or restore the saved data. Do not turn OFF the machine until the backup or restore process is complete. Doing so may cause the machine to malfunction.
Data may be lost if a problem occurs with the hard disk. Periodically back up/export sensitive data. Please note that Canon is not liable for any damages caused by loss of data.
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Connecting an external hard diskWhen using an external hard disk to back up or restore data, it is recommended that you connect it to the USB port on the right side of the machine. Front Side
For more information on the external hard disks that can be used with the machine, see Specifications.
Display language during backup/restore processIf you change the display language and back up or restore data without restarting the machine first, the data may not be backed up or restored properly.
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Do not change or delete the backed-up data. Doing so may prevent you from being able to restore the data properly.
Do not perform backup while the machine is being operated via the control panel or the Remote UI.
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After performing backup, you can click [Back Up/Restore Log] on the screen displayed in step 7, and check the results of the backup in [Result].
If the [A server error has occurred.] message is displayed, the network settings may not be configured properly. Check the network settings.
The backed-up data can be restored not only to the machine but also to upgrades of the same model.
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The backup data may not be fully restored when certain machine settings are used.
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Restoring saved dataRestoration is performed after all of the data stored in the machine, or documents that are being sent, received, or stored, are erased.
If authentication management is performed for Advanced Space users (Setting Advanced Space to Public), you need to pay particular attention when restoring the backed up data to a different model. For more information, see. Manually Importing User Data
After you restore backup data, the machine may print documents automatically.
If you back up data from an optional internal hard disk and restore it on the standard-equipped hard disk, some of the data may not be restored.
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