Dirt inside the machine may affect printing results. Perform care and cleaning to the machine first. Cleaning the Machine
Smudge Marks Appear on the Edge of Printouts
Do you print data without margins?
This symptom occurs if a margin is set to none in the printer driver. A margin of 1/4" (5 mm) or less around the edge of paper or 3/8" (10 mm) or less around the edge of envelopes is not printable with the machine. Make sure to have margins around the document to print.
[Finishing] tab [Advanced Settings] [Expand Print Region and Print] [Off]
Streaks Appear on Printouts
Are you using appropriate paper?
Check usable paper, and replace with appropriate paper.
If using the appropriate paper still does not solve the problem, change one of the <Special Printing Mode Z>, <Special Printing Mode C>, and <Special Printing Mode D> settings.
To print from a computer, change the setting for [Special Print Adjustment] in the printer driver.
[Mode 1] has the least effect while [Mode 4] has the most effect. Try each in order starting with [Mode 1]. Increasing the effect makes the print density lighter. Outlines may also be blurred or images may appear somewhat grainy.
Did you just replace the toner cartridge? Have you not used the printer for a long period of time?
Are you printing a document with strong contrasts?
Change the setting for [Special Print Mode] using the Printer Driver.
When set to [Special Settings 2], print density is lighter compared with [Off] or [Special Settings 1]. Text and lines may also appear faded.
A Portion of the Page Is Not Printed
Do you print data without margins?
This symptom occurs if a margin is set to none in the printer driver. A margin of 1/4" (5 mm) or less around the edge of paper or 3/8" (10 mm) or less around the edge of envelopes is not printable with the machine. Make sure to have margins around the document to print.
[Finishing] tab [Advanced Settings] [Expand Print Region and Print] [Off]
Print Density Is Uneven
Is the amount remaining in the toner cartridge nearly empty?
Check the amount remaining in the toner cartridge, and replace the toner cartridges as necessary.
Was the toner cartridge been left in direct sunlight for a long period of time?
Store the toner cartridge in an appropriate location for two to three hours, then try printing again. This may solve the problem. If the problem persists, replace the toner cartridge.
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