Countermeasures for Each Message

If you cannot send a fax or the memory is full, or you encounter operation problems, a message appears on the display. Find out more information about messages in the following list.

A counterfeit or non-Canon drum cartridge may be in use. The amount remaining in the cartridge cannot be displayed correctly./A counterfeit or non-Canon drum cartridge may be in use.

A counterfeit or non-Canon toner cartridge may be in use. The amount remaining in the cartridge cannot be displayed correctly./A counterfeit or non-Canon toner cartridge may be in use.

Amount remaining in drum cart. cannot be displayed correctly./Amount in cart. cannot be displ. correctly. (for drum cartridge)

Amount remaining in tnr. cart. cannot be displayed correctly./Amount in cart. cannot be displ. correctly. (for toner cartridge)

Cannot change the destination type of any destination that is registered to a group.

Cannot connect using Direct Connection.

Cannot connect using Direct Connection. Check the network connection.

Cannot export. An error has been detected during file creation.

Cannot find the access point.

Cannot import. A file error has been detected.

Cannot print RX data.

Cannot receive the fax. Make sure the fax was sent correctly by the sender.

Cannot send because more than one destination is specified.

Cannot specify a group.

Cannot use Google Cloud Print. Server authentication failed./Google Cloud Print not avail. Server auth err

Cannot use Google Cloud Print. Server communication error./Google Cloud Print not avail. Server comm err

Cartridge communication error. A counterfeit or non-Canon drum cartridge may be in use./Cart. Comm. Error A counterfeit or non-Canon drum cart. may be in use.

Cartridge communication error. A counterfeit or non-Canon toner cartridge may be in use./Cart. Comm. Error A counterfeit or non-Canon toner cart. may be in use.

Check the authentication settings.

Cooling down... Wait a moment, then try again.

Cooling down... Wait a moment.

Could not connect. (for Access Point Mode connection)

Could not connect. (for Easy Connection via PC connection)

Could not connect. Check the PSK settings.

Could not connect using the wireless LAN. Turn the main power OFF and ON, then configure the settings again./Could not connect using the wireless LAN.

Could not connect using WPS. Wait a moment, then configure the settings again./Could not connect using WPS.

Could not detect any connections from wireless devices.

Could not perform cleaning.

Could not perform Shared Key authentication. Check the WEP settings./Could not perform Shared Key auth. Check WEP settings.

Could not set the current date and time.

Could not update the device time because its battery has run out. Cannot use Google Cloud Print if the time settings are incorrect.

Direct Connection terminated.

Direct Connection terminated. Check the network connection./Direct Connection terminated. Check network connection.

Drum cart. end of lifetime. Replacement is recommended./Drum cart. life end. Replcmt. recommended.

Easy Connection via PC ended because the session timed out./Easy Connection via PC ended due to timeout.

Insert the drum cartridge.

Insert the toner cartridge.

Maximum number of wireless devices connected using Direct Connection has been reached. To connect other devices, terminate some of the current connections./Maximum number of wireless devices connected w/ Direct Connection has been reached. To connect other devices, terminate some of current connections.

No Paper: XXXX*

No reply from the destination.

No response from the host./No response from host.

Paper jammed.

Preparing a drum cartridge is recommended./Preparing a drum cart. is recommended.

Preparing a toner cartridge is recommended./Preparing a toner cart. is recommended.

Set the correct authentication information.

Size/Settings Mismatch

Specifying and registering new destinations is restricted.

The connection with the PC has been lost. Check the connection.

The drum cartridge has reached the end of its lifetime./Drum cart. reached end of lifetime.

The memory is full.

The memory is full. Scanning will be canceled. Do you want to print?/The memory is full. Scanning will be canceled. Print?

The number of entered characters is incorrect or invalid characters are used./Incorrect number of characters/invalid characters entered.

The WEP key is not set correctly. Check the WEP settings.

Toner cart. end of lifetime. Replacement is recommended./Toner cart. life end. Replcmt. recommended.

Toner cartridge has reached the end of its lifetime./Toner cart. reached end of lifetime.

Turn the main power OFF and ON. If the device does not recover, contact your dealer or service representative.

Use Remote UI to set the information necessary for authentication./Use Remote UI to set info. necessary for authentication.

2KUU-08Y