Driver settings cannot be set

Page size, orientation, paper selection settings are not valid

Cause

Depending on the application you are using, the settings corresponding to these in the application are given priority over the driver settings.
Remedy
Configure these settings in the application.

The [Device Settings] and [Profile] sheets can be displayed, but settings are unavailable

Cause

Your account does not have full control permission for the printer.
Remedy
Display the sheet after logging on as a user with administrator privileges. Contact your system administrator for further information.

The functions supported by the device are not displayed or cannot be set in the [Device Settings] sheet

Cause

The appropriate configuration profile has not been set.
Remedy
Acquire the device information and set the configuration profile that matches the printer model you are using.
If device information cannot be acquired, manually set a configuration profile that matches the name of the printer model.
If you cannot properly set items displayed in the [Device Settings] sheet even after applying a configuration profile that matches the name of the printer model, you can apply the function and option information corresponding to the device by setting a configuration profile type.

Related Topics