* Depending on the usage condition of the machine, the actual remaining amount of toner may be lower than indicated or the parts may be deteriorated. If the condition persists even after replacing the toner cartridge indicated to have a low amount of toner, it is recommended to replace the other toner cartridges as well.
Step 3: Checking the Occurrence of White Spots
Do White Spots Occur on the Leading Edge of the Paper?
This symptom may occur when printing on thin paper. Setting [Correct Void] to [On] may solve the problem.
[Home] screen on the operation panel [Menu] [Adjustment/Maintenance] [Adjust Image Quality] [Special Processing] [Correct Void] [On]
* When you select [On], the printouts may be faded.
Step 4: Checking the Usage Environment of the Machine
Are You Using the Machine in an Environment with Sudden Temperature Changes?
Sudden temperature changes can create condensation, which can result in faded or blurry images and text. Setting [Control Condensation] to [On] may solve the problem.
[Home] on the operation panel [Menu] [Adjustment/Maintenance] [Maintenance] [Control Condensation] [On]
* During condensation removal, a blank sheet of paper may be output without being printed correctly. If you set this to [On], you can set whether to restrict printing. * If you set this to [On], you must keep the machine ON to continuously remove the condensation. The automatic shutdown setting is disabled.
Does the Printed Toner Flake Off Depending on Paper Type or Usage Environment?
If so, setting [Reduce Toner Flaking] to [Mode 1] may improve the problem. If that does not work, select [Mode 2].
[Home] screen on the operation panel [Menu] [Adjustment/Maintenance] [Adjust Image Quality] [Special Processing] [Reduce Toner Flaking] [Mode 1] or [Mode 2]
* When this setting is enabled, ghost images may appear in unprinted areas.
Are You Using the Machine in an Environment with Low Humidity?
Setting [Low Humidity Mode] to [On] may solve the problem.
[Home] screen on the operation panel [Menu] [Adjustment/Maintenance] [Adjust Image Quality] [Special Processing] [Low Humidity Mode] [On]
* Setting this to [On] may reduce the density or create fading in a humid environment.
This site uses cookies to provide its contents and functions and improve their qualities etc. You can find out more about our use of the cookies here. If you select "Reject", only cookies necessary to provide the contents and functions of the site are recorded and stored.