Configuring the Preferences
This section describes the procedure for configuring the settings to enable communication with the Remote Monitoring Server.
Configuring the Connection
When HTTPS Is the Protocol for Communication with the Remote Monitoring Server
1.
Confirm that the device [Monitoring Mode] is set.
IMPORTANT |
If the [Monitoring Mode] is not set, connection settings cannot be configured. |
2.
Confirm that an authentication information file (keytab file) for proxy server connection has been created.
This file may be required, depending on the environment where this software will operate. If the required conditions are met, it may also be able to be automatically generated by configuring the connection settings. For details, see the following.
3.
When migrating from the iW Management Console RDS Plug-in, prepare a settings file exported from the RDS Plug-in.
4.
Select [System] menu > [Connection Settings] in this software.
5.
When you have a settings file exported from the RDS Plug-in, import the settings.
Click [Import].
Select the settings file on the import screen.
Click [Import].
The imported settings are reflected.
6.
Configure the required settings on the [Connection Settings] page.
[Proxy Settings]
If the environment uses a proxy server to connect to the Internet, configure the following settings.
Select [Use a proxy server].
Enter the IP address or host name of the proxy server and the port number to use.
IMPORTANT |
To perform proxy server authentication with a Windows domain user, enter the domain name in [Proxy Server Address]. |
If user authentication is required for proxy server connection, select [Authenticate user].
Select [Authentication Method].
[Authentication Method] | Select the authentication method for user authentication. |
[Basic Authentication] | Select this to perform user authentication with Basic authentication. Enter the user name and password to use for authentication. |
[Domain Authentication] | Select this to perform authentication with a Windows domain user. Domain authentication cannot be used unless the computer where this software operates belongs to the same domain as the proxy server. |
[Domain Authentication Method] | If you selected [Domain Authentication] for [Authentication Method], select [Domain Authentication Method]. This setting is required when [Monitoring Mode] is set to [CCA Mode]. |
[Authenticate with user name and password] | If the required conditions for automatically generating an authentication information file (keytab file) are met, select this. Enter the user name and password of the domain user to use for operating this software. Administrator privileges are not required. |
[Import keytab file] | Import an authentication information file (keytab file) created in advance to this software. |
[Service Settings]
Enter the unique RDS ID used by the Remote Monitoring Server for identifying this software in [RDS ID].
In [Customer ID], enter the unique customer ID used by the Remote Monitoring Server to identify this software.
7.
Click [Register].
Click [OK] on the confirmation screen to start the process for registering the settings to the Remote Monitoring Server.
If communication with the Remote Monitoring Server fails, check whether the entered information is correct.
IMPORTANT |
If the environment requires periodic changing of the user password used for authentication when connecting to the proxy server, enter the new password on this page then perform a communication test and confirm that the Remote Monitoring Server can connect. |
When SMTP Is the Protocol for Communication with the Remote Monitoring Server
1.
When migrating from the iW Management Console RDS Plug-in, prepare a settings file exported from the RDS Plug-in.
2.
Select the [System] menu > [Connection Settings] in this software.
3.
When you have a settings file exported from the RDS Plug-in, import the settings on the [Connection Settings] page.
Click [Import].
Select the settings file on the import screen.
Click [Import].
The imported settings are reflected.
4.
Configure the required settings on the [Connection Settings] page.
[E-Mail Settings]
In [Cc], enter one CC address per line.
In [RDS E-Mail Address], enter the sender address.
In [SMTP Server Address], enter the address of the SMTP server.
In [Port Number], enter the port number for communicating with the SMTP server.
To use encrypted communication when communicating with the SMTP server, select [Use SSL/TLS].
When using SMTP authentication for the SMTP server, select [Use SMTP authentication] and enter the user name and password used for authentication.
In [E-Mail Split Size], select the size for dividing e-mail.
[Service Settings]
Enter the unique RDS ID used by the Remote Monitoring Server for identifying this software in [RDS ID].
If you are using this software in a region where your local service center uses 12 character device IDs, select [Pad short device IDs with leading zeroes].
IMPORTANT |
If you are unsure whether your local service center uses 12 character device IDs, contact your local service center. If you specify the wrong setting, this software will be unable to send data to the Remote Monitoring Server. |
5.
Click [Send Test E-Mail] to perform a communication test with the specified settings.
If the communication test fails, the entered settings cannot be registered to this software. Check the entered settings, and perform the communication test again.
6.
If sending of the test e-mail is successful, click [Update].
Configuring the Sending Schedule
This section describes the procedure for configuring the schedule for sending data from this software to the Remote Monitoring Server.
NOTE |
For devices monitored using the Cloud Connection Agent function, data is sent according to a schedule retrieved from the Remote Monitoring Server, rather than this schedule. |
1.
Select the [System] menu > [Sending Schedule].
2.
On the [Sending Schedule] page, configure the required settings.
[Sending Schedule Settings]
[Send Time] | Select the time to set the data. The data starts sending within 29 minutes of the specified time. Example: If 10:30 is specified, it will start sending between 10:30 and 10:59. If you have upgraded from an older version of this software and a time that is not available in this version was specified in the older version, the time is set to the nearest time before the specified time. |
[Sending Interval] | When [24 Hours] is selected, the data is sent at the time selected in [Send Time].
When [12 Hours] is selected, the data is sent at the time selected in [Send Time] and 12 hours later. |
3.
Click [Update].
Checking the Sending History
This section describes the procedure for checking the history of sending e-mail from this software to the Remote Monitoring Server.
NOTE |
The transmission history can only be checked when SMTP is the protocol for communication with the Remote Monitoring Server. |
1.
Select the [System] menu > [Sending History].
2.
The history of e-mail transmission can be checked on the [Sending History] page.