White Spots Appear
Troubleshoot by checking in the following order:
Step 1: Checking the Paper
Are You Using Appropriate Paper?
Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed.
Is the Paper Damp?
Replace with paper that is not damp.
Step 2: Checking the Toner Cartridge
Check the Remaining Amount of Toner in the Toner Cartridge.
Replace the low running color cartridge.
* Depending on the usage condition of the machine, the actual remaining amount of toner may be lower than indicated or the parts may be deteriorated. If the condition persists even after replacing the toner cartridge indicated to have a low amount of toner, it is recommended to replace the other toner cartridges as well.
Step 3: Clean the Inside of the Machine
This symptom may occur when the inside of the machine is dirty with paper dust. In this case, clean any paper dust from the transport route.
Cleaning the Inside of the Machine