When Forwarding Destinations Do Not Match the Forwarding Conditions

You can set the forwarding destination to use for received documents that do not match specified forwarding conditions, or when forwarding settings are not registered.
If you are using the imageRUNNER ADVANCE C2020, depending on the region, the optional product is required to use this function. For information on the optional product, see "Optional Products Required for Each Function."
1.
Press (Settings/Registration).
2.
Press [Function Settings] → [Receive/Forward] → [Common Settings].
3.
Press [Forwarding Settings] → [Other Operations].
4.
Press [Forward w/o Conditions] → <Receive Method> drop-down list → select the receive type.
If the fax board is not installed, this step is not necessary. However, depending on the fax board installed, you can make the following selections:
Line 1: Only the Super G3 FAX Board installed
Line 1, Line 2: The Super G3 FAX Board and Super G3 2nd Line Fax Board installed
5.
Press [Forwarding Destination] → specify the following settings.
Details of each item are shown below:
[Address Book]:
Select to forward the received document to another machine (relay function).
[Confidential Fax Inbox]:
Select to store the received document in a Confidential Fax Inbox.
NOTE
If you select [I-Fax] as the receive type, you cannot specify a WebDAV server as the forwarding destination. If the selected destination is a group address which contains a WebDAV server, the document is not forwarded to the WebDAV server.
If you select [Address Book]:
If you select [Confidential Fax Inbox]:
If you select [Address Book]:
Select the forwarding destination → press [OK].
If you set Manage Address Book Access Numbers to 'On' in [Set Destination] (Settings/Registration), and you want to select a destination that is stored with an access number, press [Access Number] → enter the access number. (See "Registering an E-Mail Address", "Storing Fax Numbers.")
You can restrict the types of destinations displayed in the results list by pressing the drop-down list and selecting the desired type of destination.
Use the Address List drop-down list to display each address book (Address Lists 1 to 10 and one-touch buttons).
Address lists categorize the addresses stored in the Address Book.
If the Color Universal Send Kit is activated, you can specify e-mail, I-fax, file server, and group destinations as forwarding destinations.
NOTE
To cancel a selected destination, select the destination again.
To view the detailed information for a selected destination, select the destination → press [Details].
Register destinations in the Address Book in advance. (See "Register Destinations.")
[Access Number] appears on the screen only if [Manage Address Book Access Numbers] is set to 'On' in [Set Destination] (Settings/Registration). (See "Managing the Address Book with Access Numbers.")
If you select a fax number as the forwarding destination, the subaddress and password registered in the Address Book are ignored.
You cannot select multiple destinations at the same time.
If the fax board is installed or the Remote Fax Kit is activated, you can specify fax numbers and group addresses as forwarding destinations.
If you select [Confidential Fax Inbox]:
Select the desired Confidential Fax Inbox → press [OK].
If you want to send a link to a Confidential Fax Inbox via e-mail, press [URL Send].
A message <Fax Inbox Incoming Notice> is inserted into the body of the e-mail message stating the link to the Confidential Fax Inbox.
IMPORTANT
If the capacity of the Fax/I-Fax Inbox is reached, you cannot forward documents to the Fax/I-Fax Inbox. These numbers may vary depending on the remaining capacity of the memory. The capacities are indicated below.
Maximum number of stored documents/pages:
Your Machine
Fax
I-Fax
imageRUNNER ADVANCE C2030/C2030H/C2025H/C2020/C2020H
1,500 documents, or approximately 6,000 pages
1,500 documents, or approximately 6,000 pages
imageRUNNER ADVANCE C2020 (with 2.5inch/80GB HDD)
imageRUNNER ADVANCE C2020 (without 2.5inch/80GB HDD)
1,400 documents, or approximately 5,000 pages
If you are using the imageRUNNER ADVANCE C2020, depending on the region, the 2.5inch/80GB HDD is an optional product.
NOTE
To send a link via e-mail to the Confidential Fax Inbox in which the document is stored, you must register an e-mail address in the Confidential Fax Inbox beforehand. For instructions on storing an e-mail address in the machine, see "Common Communication Settings for E-Mail/I-Fax."
You cannot select multiple Confidential Fax Inboxes.
6.
Press [File Name].
If you selected a Confidential Fax Inbox as the forwarding destination, proceed to step 13.
7.
Enter a file name → press [OK].
8.
Press the <Store/Print Received File> drop-down list → specify the settings.
If you selected a Confidential Fax Inbox as the forwarding destination, proceed to step 13.
Select [On] if you want to store the received file in the Memory RX Inbox or print the received file from the Memory RX Inbox.
NOTE
If you set both <Store/Print Received Doc.> and the Memory Lock mode to 'On', the received document is stored in the Memory RX Inbox. If you set Memory Lock to 'Off', the received document is printed automatically. (See "Specifying the Fax/I-Fax Inbox Settings.")
9.
Press [Forwarding Done Notice].
10.
Select the destination to send the forwarding done notice → press [OK].
If you set Manage Address Book Access Numbers to 'On' in [Set Destination] (Settings/Registration), and you want to select a destination that is stored with an access number, press [Access Number] → enter the access number. (See "Registering an E-Mail Address", "Storing Fax Numbers.")
Use the Address List drop-down list to display each address book (Address Lists 1 to 10 and one-touch buttons).
Address lists categorize the addresses stored in the Address Book.
NOTE
To cancel a selected destination, select the destination again.
To view the detailed information for a selected destination, select the destination → press [Details].
Register destinations in the Address Book in advance. (See "Register Destinations.")
[Access Number] appears on the screen only if [Manage Address Book Access Numbers] is set to 'On'. (See "Managing the Address Book with Access Numbers.")
You cannot select multiple destinations at the same time.
11.
Select whether to check [Notice Only for Errors].
If you want the forwarding done notice to be sent only when an error occurs, press [Notice Only for Errors].
If you want the forwarding done notice to be sent every time a received document is forwarded, do not press [Notice Only for Errors].
12.
Press file format → select the file format of the document you want to forward → press [OK].
This part of the procedure is not necessary if any of the following is true:
A fax number is specified as the forwarding destination
A Confidential Fax Inbox is specified as the forwarding destination
An I-fax address is specified as the forwarding destination
File formats:
[TIFF]:
Sends the file in the TIFF format.
[PDF]:
Sends the file in the PDF format. You can also select [OCR (Text Searchable)], [Reader Extensions], and/or [Add Digital Signatures]. If you want to add a digital signature, you can select [Device Signature].
[XPS]:
Sends the file in the XPS format. You can also select [OCR (Text Searchable)] and/or [Device Signature].
If you want to separate multiple images and send them as a separate file per page, press [Divide into Pages]. The key lights. If you want to send multiple images as a single file without dividing them, do not press [Divide into Pages]. The key remains unlit.
NOTE
To view TIFF files, software that supports the TIFF format (such as Imaging for Windows) is required.
To view PDF files, software that supports the PDF format (such as Adobe Reader/Adobe Acrobat) is required.
To view XPS files or to search a text in an XPS file, software that supports the XPS format (such as XPS Document Viewer) is required.
For more information on file formats, see "Glossary."
13.
Press [OK]→ [Close].

IMPORTANT
If the subaddress and password specified by the sending machine do not match the registered forwarding conditions, the documents are not forwarded to the forwarding destinations registered in Forward w/o Conditions. The faxed documents are not received.
NOTE
You can store a forwarding destination for each receive type for received documents.