Faxing/Telephone Problems
Sending Problems
A fax cannot be sent.
Is an external phone line busy? Wait until the line becomes free.
When sending the fax overseas, insert pauses in the fax number.
Sending FaxesA fax cannot be sent with a destination in the history specified.
Did you turn OFF the machine? If so, the stored history was deleted.
Did you set <Restrict New Destinations> to <On>? If so, the history before you set was deleted.
Did you set <Restrict Resending from Log> to <On>? If so, the destinations in the history cannot be specified.
A fax cannot be sent on an optical fiber line.
The machine is compliant with use on analog lines. When using an optical fiber line or IP phone line, the machine may not work correctly depending on the connection environment or connected devices. In such a case, contact the provider of the optical fiber line or IP phone.
The results of a sent fax are not satisfactory.
Clean the platen glass or feeder. If cleaning does not improve the results, the recipient's fax machine may be a cause.
Platen GlassFeederReceiving Problems
The results of received fax are not satisfactory. Paper creases or curls. When You Cannot Print Properly
Telephone and fax cannot be switched automatically.
Check that the receive mode is set to <Fax/Tel (Auto Switch)>, <Answering Machine>, or <DRPD: Select Fax>.
Selecting the Receive ModeA fax cannot be received automatically.
Check that the receive mode is set to <Fax/Tel (Auto Switch)>, <Auto>, <Answering Machine>, or <DRPD: Select Fax>.
Selecting the Receive ModeA fax cannot be received on an optical fiber line.
The machine is compliant with use on analog lines. When using an optical fiber line or IP phone line, the machine may not work correctly depending on the connection environment or connected devices. In such a case, contact the provider of the optical fiber line or IP phone.