Print results are unsatisfactory

Page layout is not correct

If the printing area on the page is not positioned correctly, or if part of the printed area is missing, check the following.

Cause 1.

Print data is not set in the printable area.
Remedy
Confirm the printable area of the device, and correct the print data in the application you are using.

Cause 2.

The [Output Size] settings in the [Basic Settings], [Page Setup], or [Exceptional Settings] sheet does not match the actual size of the paper loaded in the device.
Remedy
Confirm that the [Output Size] setting matches the size of the paper in the device.

Cause 3.

The magnification ratio is not set properly for the print data.
Remedy
Change the settings in the [Basic Settings] or [Page Setup] sheet > [Manual Scaling] > [Scaling].

Cause 4.

The gutter setting is too large, so that there is not enough space on the page for the printout.
Remedy
Change the settings in the [Finishing] sheet > [Gutter].

Cause 5.

Data containing different page sizes is printed with 2-sided printing and scaling set.
Remedy
If the page size of the data to print differs for the front side and back side, the layout of the back side is changed to match the size of the front side.
This may be able to be avoided by selecting [Disabled] for [Other Settings] > [Spooling at Host] on the [Device Settings] sheet.

Part of the printout does not match what you see on the screen

Cause

The application uses EMF format data which cannot be processed by page printers.
Remedy
In the [Finishing] sheet, click [Advanced Settings], and then select [Off] from [EMF Spooling].

Settings are not reflected in the print results

Cause

Functions that cannot be enabled at the same time are set in the application and driver.
Remedy
The settings may be able to be reflected in the results by setting them in the driver only.

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