Can you print a Windows test page? If you can print a Windows test page, there is no problem with the machine or the printer driver. Check the print settings of your application. Printing a Test Page in Windows
If you cannot print a test page, check the following according to your environment.
Is communication not limited by the firewall on your computer? If IP addresses are incorrectly entered, you will be not able to access the machine. In that case, you need to use the operation panel to set <IPv4 Address Filter> or <IPv6 Address Filter> to <Off>. Restricting Communication by Using Firewalls IPv4 Address Filter IPv6 Address Filter
Disable security software and other resident software.
Reinstall the printer driver in accordance with the MF Driver Installation Guide.
Can you print from other computers on the network? If you also cannot print from other computers, contact your local authorized Canon dealer or the Canon help line.
Disable security software and other resident software.
Reinstall the printer driver in accordance with the MF Driver Installation Guide.
Can you print from other computers on the network? If you also cannot print from other computers, contact your local authorized Canon dealer or the Canon help line.
USB connection
Have you selected the correct port? If there is no port to use or you are not sure, reinstall the printer driver in accordance with the MF Driver Installation Guide. When you reinstall the printer driver, the correct port is created automatically. Checking the Printer Port
Disable security software and other resident software.
Connect to another USB port on the computer.
Can you print from a USB connection to another computer? If you also cannot print from other computers, contact your local authorized Canon dealer or the Canon help line.
Via print server
Can you print from the print server? If you can print from the print server, check the connection between the print server and your computer. Problem with the Print Server
Disable security software and other resident software.
Reinstall the printer driver in accordance with the MF Driver Installation Guide.
Can you print from other computers via the print server? If you also cannot print from other computers, contact your local authorized Canon dealer or the Canon help line.
Printing seems to be slow.*
Print or delete data in memory.
* When the free space in memory is running low, the processing speed of the machine becomes slow, just as a computer does. There is nothing abnormal.
Did you print to narrow width paper? After you print to narrow width paper, the machine may cool itself to maintain the print quality. As a result, it may take some time before the next job is printed. Wait until the machine is ready to print. Printing will resume when the temperature inside the machine has fallen.
A blank sheet is output (nothing is printed).
Did you pull the sealing tape out when loading the toner cartridge? If you did not pull it out, remove the toner cartridge, pull the sealing tape out, and reload the toner cartridge. How to Replace Toner Cartridges
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Printing/copy results are not satisfactory. Paper creases or curls. When You Cannot Print Properly
Wireless LAN connection 
