The wireless LAN and wired LAN cannot be connected at the same time.
The wireless LAN and wired LAN cannot be connected at the same time. The following can be used at the same time: a USB cable and a wireless LAN, or a USB cable and a wired LAN.
If the machine is connected to a wireless LAN, check that the Wi-Fi indicator is lit and the IP address is set correctly, and then start the Remote UI again. Operation Panel Viewing Network Settings
If the machine is connected to a wired LAN, check that the cable is connected firmly and the IP address is set correctly, and then start the Remote UI again. Connecting to a Wired LAN Viewing Network Settings
Are you using a proxy server? If so, add the machine's IP address to the [Exceptions] list (addresses that do not use the proxy server) in the Web browser's proxy settings dialog.
The connection method cannot be switched between a wired LAN and a wireless LAN.
Did you select a wired LAN or a wireless LAN on the operation panel on the machine as well? This selection is required to have the machine switch to your selection. Selecting Wired LAN or Wireless LAN
You are unsure of the SSID or the network key of the wireless router to be connected. The SSID is not displayed on the screen.
Check whether the SSID can be found on the wireless router or package box.
Check the SSID or the network key of the wireless router by using Canon MF/LBP Wireless Setup Assistant. Checking the SSID and Network Key
The SSID of the wireless router to be connected is not displayed in the access point list.
The machine dials up to an unintended connection destination (if a dialup router is connected to a network).
If a dialup router does not need to pass broadcast packets, set the dialup router so that the broadcast packets will not pass. If the dialup router needs to pass broadcast packets, check whether the settings are correct.
If a DNS server is located in an external network, set the IP address to be connected, not the host name, even if connecting to the devices that are on the network that is connected to the machine.
If a DNS server is located on a network that is connected to the machine and the information about the devices that are connected to an external network is registered to the DNS server, check whether the settings are correct.
When the Machine Cannot Connect to the Wireless LAN
Check the status of your computer.
Have the settings of the computer and the wireless router been completed?
Are the cables of the wireless router (including the power cord and LAN cable) correctly plugged in?
Is the wireless router turned on?
If the problem persists even after checking the above:
Turn off the devices, and then turn them on again.
Wait for a while, and try again to connect to the network.
Check whether the machine is turned ON.
If the machine is turned ON, turn it OFF, and then turn it back ON.
Check the installation site of the machine and the wireless router.
Is the machine too far from the wireless router?
Are there any obstacles such as walls between the machine and the wireless router?
Are there any appliances such as microwave ovens or digital cordless phones that emit radio waves near the machine?
On the network, does the machine appear among the printers of the print server? If it is not displayed, contact the network or server administrator. Displaying Shared Printers in the Print Server
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