If you encounter problems when using the machine, check the items in this section before contacting us. If the problems persist, contact your local authorized Canon dealer or the Canon help line.
Check the Following
Is the machine turned ON? Is the power cord connected?
If the machine is turned ON but does not respond, turn it OFF, check whether the power cord is connected correctly, and turn it back ON. For information on connecting the power cord, see Getting Started. Manuals Included with the Machine
Are the LAN cable and USB cable connected correctly?
If you leave the machine unattended for a specific period of time, it enters sleep mode for power conservation, not allowing you to operate it. To cancel sleep mode, press .
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Is the machine turned ON? Is the power cord connected?
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