Managing Documents and Checking the Machine Status


The document file name is only displayed with the first 32 characters. The printed application name may be added to the file name.

Checking the Current Status of Print Documents

You can check the print status (currently being printed or waiting to be printed) of the documents designated to be printed from a computer, and delete or interrupt documents.

Log on to the Remote UI (Starting the Remote UI)

[Status Monitor/Cancel]

[Job Status]

	[Cancel] You can delete documents that are being printed or waiting to be printed.
	[Interrupt] * Temporarily stops the current print job in progress and starts a specified print job. For the interrupted print job, printing of the remaining pages is started as soon as the interrupting print job is finished.
	[Priority Print] * Moves up the print order of a document waiting to be printed by one.
	[Pause] /[Resume] Press [Pause] to temporarily stop the current print job. Press [Resume] to restart the paused print job.
	For a secured or encrypted document, clicking [Resume] displays a screen to prompt you to enter the PIN. Enter the correct PIN and click [OK].

* Not displayed when <Interrupt Print> is set to <Off> in the setting menu of the operation panel (Interrupt Print).


The status of all print jobs is displayed regardless of the settings of the Department ID Management. The factory default settings prevent some operations, such as deleting a document to print or interrupting a print job, from being performed in General User Mode. If you want to operate documents in General User Mode, log on in Management Mode and enable [Allow General User Job Operation]. Enabling End Users to Operate Documents If you enter your user name when you log on in General User Mode, you can operate only the documents that you designate to be printed. Click [Job No.] on the paused documents and secured documents to display detailed information. You can check the information including the page count and file size of the document corresponding to the job number.

The status of all print jobs is displayed regardless of the settings of the Department ID Management.

The factory default settings prevent some operations, such as deleting a document to print or interrupting a print job, from being performed in General User Mode. If you want to operate documents in General User Mode, log on in Management Mode and enable [Allow General User Job Operation]. Enabling End Users to Operate Documents

If you enter your user name when you log on in General User Mode, you can operate only the documents that you designate to be printed.

Click [Job No.] on the paused documents and secured documents to display detailed information. You can check the information including the page count and file size of the document corresponding to the job number.

Checking Print Job History and E-mail RX History

The print history and e-mail reception history are displayed in list form.

Log on to the Remote UI (Starting the Remote UI)

[Status Monitor/Cancel]

[Job History]

[Job History] (Print)

Four types of print history can be displayed.

[Print Job/ Direct Print]	Up to 200 documents printed from computers and USB memory devices are displayed.
[Stored Job]	The history of up to 200 printed documents stored in the machine is displayed (only when the SD card is installed).
[Report]	The history of up to 16 documents printed as setting lists and reports is displayed (up to 128 documents when the SD card is installed).
[E-Mail Print]	The history of up to 16 e-mails printed after received is displayed (up to 128 documents when the SD card is installed).

[Job History] (E-Mail RX)

The e-mail reception history shows up to 96 e-mails. If an error occurs during e-mail reception, the applicable error code is displayed in [RX Results].

Error Code	Cause	Action
407	The POP3 mail server was disconnected.	Consult your network administrator. If the error occurs frequently with the same e-mail data, check whether the e-mail data is normal.
407	Data of 1 KB (1024 bytes) could not be received within 10 minutes during e-mail reception.
408	The "ERR" response was returned from the POP3 mail server.	Consult your network administrator.
412	Data of 1 KB (1024 bytes) could not be received within 10 minutes during e-mail reception.	Consult your network administrator. If the error occurs frequently with the same e-mail data, check whether the e-mail data is normal.
420	The e-mail data size exceeds 1.5 GB.	If the SD card is installed on the machine, the data size of an e-mail to send must be 1.5 GB or less.
421	The e-mail message size exceeds 25 MB.	If the SD card is installed on the machine, the message size of an e-mail to send must be 25 MB or less.
422	The size of an attached file exceeds 100 MB.	If the SD card is installed on the machine, the size of each attached file must be 100 MB or less.
423	A received attached file is in an unsupported format.	Attached files must be in JPEG or TIFF format. Do not attach any files of other formats to an e-mail to send.
424	More than three files are attached.	Excessive attached files are not printed.
430	The sender of the received e-mail is unknown.	Make sure to set a sender before sending e-mails.
431	A divided e-mail has been received.	Take the following action to prevent e-mails from being sent as a divided e-mail. Reduce the size of an e-mail to send. (Reduce the e-mail size to be less than the one that causes a divided e-mail.) Configure the application to prevent e-mails from being divided before sending.
	The received e-mail contains unsupported encoding or character codes.	For e-mails to send, use the encoding and character codes supported by the machine. Outline of E-Mail Print
	The received e-mail is in an unsupported format.	Check the e-mail format. We recommend sending e-mails in text format.
432	The received data is invalid.	Check whether the data of the sent e-mail is normal.
433	The received e-mail is in HTML format.	This machine does not support HTML e-mails. (An HTML e-mail message is printed as a plain text.)
434	No message is in the e-mail.	The received e-mail contains no message.
435	Forwarded fax document is illegal.	The attached file is not in TIFF format or exceeds the printable size.
436	Forwarded fax document has no attached file.	No document is printed due to no attached file.
440	Printing was canceled for some reason.	Resend the e-mail.
441	An error has occurred during processing.	Resend the e-mail.
499	An error has occurred in the machine.	Take appropriate action according to the message on the display of the machine. When an Error Message Appears

If two or more errors occur, only the error code of a lower number is displayed.

You can also check error codes by using the E-Mail RX History List. E-Mail RX History List

[Display] (print history only)

When you select the print type from the drop-down list and click [Display], the history of the selected print type is displayed in list form.


If any optional SD card is not installed on the machine, the history is erased when a shutdown or hard reset is performed.

Checking Error Information

When an error occurs, this page will be displayed by clicking the message displayed under [Error Information] on Portal Page (main page). Portal Page (Main Page)

Log on to the Remote UI (Starting the Remote UI)

[Status Monitor/Cancel]

[Error Information]