When an Error Message Appears

An error message appears on the display if an operation problem occurs, such as when toner runs out or the memory is full. Check the information below for details about each message.

Cannot change the destination type of dest. registered to a group.

Cannot print RX data.

Cannot receive fax. Make sure the fax was sent correctly by the sender.

Cannot send because more than one dest. is specified.

Cannot specify a group.

Google Cloud Print not avail. Server auth err

Google Cloud Print not avail. Server comm err

Check that orange tape on the toner cartridge has been removed.

Check Toner Cart.
Remove and insert toner cart. again.

Cleaning failed.

Communication failed.

Copying is restricted.

Correction failed.

Faxing is restricted.

Mem. full. Check error w/ Status Monitor key.

Memory is full.

Memory full. Process secure print jobs.

Memory media is restricted.

No Paper

No response from host.

Paper jammed.

Printing is restricted.

Remote scanning is restricted.

Replace drum unit.
Rplc drum. Check error w/ Status Monitor key.

Replace toner cart.
Replace the toner cartridge.

Scanning is restricted.

Size/Settings Mismatch

Specifying and registering new destinations is restricted.

The computer is restricted.

The memory is full. Enter the original type settings again.

The memory is full. Scanning will be canceled. Print?

The remaining toner info. cannot be detected properly. A non-Canon cartridge or a cartridge with the wrong item number may be inserted, or no cartridge is inserted. Continue Use: Press OK Do Not Use: Press Stop

The USB memory is restricted.

Toner Low (Replacement Not Yet Needed)

Use Remote UI to set info. necessary for authentication.

0RCK-09A