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Q. 1.
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What is the supported OS?
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A
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You need any one of the following Desktop OSs in your computer when installing Windows.
Windows 7 Home Premium Service Pack 1 (32-bit/64-bit)
Windows 7 Professional Service Pack 1 (32-bit/64-bit)
Windows 7 Enterprise Service Pack 1 (32-bit/64-bit)
Windows 7 Ultimate Service Pack 1 (32-bit/64-bit)
Windows 8.1 (32-bit/64-bit)
Windows 8.1 Pro (32-bit/64-bit)
Windows 8.1 Enterprise (32-bit/64-bit)
Windows 10 Home (32-bit/64-bit)
Windows 10 Pro (32-bit/64-bit)
Windows 10 Education (32-bit/64-bit)
Windows 10 Enterprise (32-bit/64-bit)
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Q. 2.
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Is the Modern UI of Windows 8.1/Windows 10 supported?
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A
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Desktop does not support the Modern UI of Windows 8.1/Windows 10.
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Q. 1.
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How can I create a new library?
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A
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If no libraries are registered when Desktop Browser is started, a Personal Library named "My Library" is automatically registered. For details on how to create a new library, see the following.
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Q. 2.
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How can I change the name of a library?
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A
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You can change the library name using any of the following procedures.
Select the library to rename and click [Rename] on the ribbon.
Right-click the name of the library that you want to change in the Navigation Window and select [Rename].
Click [Library Management] on the ribbon, select the library to change in the [Library Management], and click [Change Regist. Info].
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Q. 3.
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How can I change the name of a folder?
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A
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You can change the folder name using any of the following procedures.
Select the folder to rename and click [Rename] on the ribbon.
Right-click the name of the folder that you want to change in the Navigation Window or File List View Window and select [Rename].
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Q. 4.
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Is there any limitation on the number of characters that can be used for the library name?
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A
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You can enter up to 255 characters.
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Q. 5.
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What is the maximum number of hierarchies of folders?
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A
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Up to 50 levels of hierarchy can be created including libraries and folders. In the case of a Personal Library or Network Library, the total number of characters must be 220 or less characters long after "file:///" or "file:", respectively. In the case of a Document Server Library/SharePoint Server Library, the total number of characters after "http://<host name>/" must be 256 or less characters long.
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Q. 6.
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When I attempt to register a library, a message <It is already registered> is displayed.
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A
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Another library that has the same URL is already registered. Change the folder to be used as a Personal Library and register the library again.
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Q. 7.
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Can I set a password for a library?
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A
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You cannot set a password for a library.
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Q. 8.
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I cannot connect to the Advanced Box of an imageRUNNER ADVANCE device that I have registered as a library.
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A
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If you are unable to connect to an Advanced Box that is already registered as a library, check the network connection to the Advanced Box of your imageRUNNER ADVANCE device from the computer, and its password management. If you cannot connect from the computer, you cannot connect to Advanced Boxs registered as libraries from Desktop Browser.
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Q. 9.
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I opened a file in My Tray and then saved it from an application as a different name in the same hierarchy. However, I don't know where it was saved. Please tell me where documents saved in My Tray are saved.
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A
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Documents that are saved in My Tray are located in a folder with a random folder name in the level under the following folder.
C:\Users\<login user name>\AppData\Local\Canon\iWDT\x.x\Browser\Neutral\WorkingFolder
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Q. 1.
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Is it possible to change the library display order?
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A
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You can change the library display order in the Navigation Window. For more information on how to change the library display order, see the following.
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Q. 2.
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How can I change the folder display order?
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A
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You can change the folder display order in the File List View Window in ascending or descending order by clicking the detailed display item. In the Navigation Window, however, folders are displayed in ascending order of names and the order cannot be changed.
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Q. 3.
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Is it possible to change the document display order?
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A
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You can change the document display order in the File List View Window in ascending or descending order by clicking the detailed display item.
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Q. 4.
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What is the magnification factor range used for display in the Preview Window?
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A
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You can change the magnification factor in the range from 5 to 200%. However, if a page with a paper size width or height that exceeds 19 inches (482.6 mm) is included, the maximum magnification is limited to less than 200%.
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Q. 5.
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How can I change the thumbnail display order?
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A
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To change the thumbnail display order in the File List View Window, click [Sort By] on the ribbon. You can select any of the following types of display order: [Name], [Date Modified], [Type], or [Size].
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Q. 6.
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What file formats can be displayed in the thumbnail view?
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A
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Thumbnails can be displayed for PDF documents, image documents, IWB documents, XPS documents, Office documents, and saved message files, etc. However, annotations are not displayed when displaying the thumbnails of PDF documents with annotations created in Desktop Version 2.0.1 or earlier. To display annotations, the file must be converted to the latest PDF format with the Annotation Convert Tool. Also, when the large size is specified with libraries not set to create large size thumbnails, the medium size thumbnails are enlarged to the large size. For documents that thumbnails cannot be displayed for, the icon of the associated application is displayed.
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Q. 1.
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Is there any difference between designs for folder shortcut icons and document shortcut icons?
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A
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Different icons are displayed.
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Q. 2.
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Is it possible to access another library by using shortcuts?
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A
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Yes.
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Q. 3.
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How can I attach a shortcut to an e-mail?
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A
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To send an e-mail with a shortcut attached, select the library/folder/document you want to send a shortcut of in the File List View Window, and then select [Create & Attach Shortcut] on the ribbon to start the e-mail client.
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Q. 1.
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How many ways are there to import a document?
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A
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You can import documents using any of the following procedures.
Import and register documents by clicking [Import] on the ribbon of Desktop Browser.
Drag from Windows Explorer and drop to the File List View Window of Desktop Browser on the local computer
Copy from Windows Explorer and paste to the File List View Window for Desktop Browser on a local computer
Directly register documents to Desktop from a scanner
Register files scanned from a Personal Button
Register to Desktop using the [Save Document As] button of Desktop Office Toolbar
Using a Hot Folder
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Q. 2.
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What file formats can be imported?
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A
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There are no restrictions on the file formats that can be imported in Desktop.
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Q. 3.
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What is the maximum file size that can be imported?
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A
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It depends on the format of the folder used as the library.
For FAT32: The maximum size is 4 GB.
For NTFS: There are no restrictions.
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Q. 4.
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Is it possible to import multiple documents at the same time?
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A
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Yes.
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Q. 5.
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Is it possible to import an image?
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A
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Yes. There are no restrictions on the file format.
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Q. 6.
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Is it possible to import TIFF images contained in multiple pages?
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A
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Yes. There are no restrictions on the file format.
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Q. 7.
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Is it possible to import a PDF document with a password?
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A
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Yes.
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Q. 8.
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Is it possible to import an annotated PDF document?
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A
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Yes.
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Q. 9.
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What is the storage format of the imported data?
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A
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The data is stored in the same format as the original.
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Q. 10.
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How can I use a Canon printer to perform a scan for import?
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A
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You can scan and import using any of the following procedures.
Click [Scan] on the ribbon, specify the settings in the displayed dialog box, and then import
Click [Scan] on the toolbar, specify the settings in the displayed dialog box, and then import
Import using the settings specified in the Personal Button in advance
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Q. 11.
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Is there any PDF document that cannot be imported by dragging and dropping?
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A
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No.
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Q. 12.
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Is it possible to import an original that is larger than A0?
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A
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In Desktop, you cannot import any document that contains even one page of which paper size width or height exceeds 47 1/4 inch (1200 mm). Therefore, in Desktop Browser and Desktop Editor, you cannot display, convert, or edit such documents.
If you want to import one of the above documents into Desktop, you should reduce the page size by using Canon Desktop Document Writer to convert them into an IWB document etc. before importing.
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Q. 13.
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Is there any need to use Adobe Acrobat to import a PDF document?
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A
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No.
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Q. 14.
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What is the auto-send function of Hot Folder?
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A
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The auto-transfer function of Hot Folder monitors folders registered as a Hot Folder, and transfers new data, if any, to a library registered as the transfer destination.
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Q. 15.
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When performing a scan for import, is it possible to rotate the back side of the document by 180 degrees?
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A
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Yes. Configure the ADF settings so that even-numbered pages are rotated 180 degrees when scanned and imported.
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Q. 1.
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What occurs if I drag and drop an Excel document with multiple sheets?
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A
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When you drag and drop an Excel document with multiple sheets onto the Desktop Editor screen, all the sheets are added to an IWB document. When you want to add only the necessary sheets, print them with the application (when printing, select Desktop Document Writer in [Printer Name].)
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Q. 1.
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Is it possible to perform an index search?
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A
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If there are documents for which indexes are configured, you can perform a search by using indexes created for searching.
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Q. 2.
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Is it possible to perform a full-text search?
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A
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When Windows Search Service is enabled, you can use Desktop to perform full text searches of a Personal Library.
You can also perform full text searches in a Network Library with documents/folders not managed by a database. However, it is necessary to configure settings in the server of the Network Library. For more information, see the following.
Installing Desktop Index Filter (Administrator Guide)
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Q. 3.
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Is it possible to perform a document search for multiple libraries?
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A
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No. A search must be performed for each library.
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Q. 4.
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Can I search annotations?
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A
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You can select [Annotation Text] in [Condition] to search for the following annotations.
[Text]
[Text Box]
[Comment]
[Text Note]
[Text Stamp]
[Date Stamp]
[Date]
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Q. 5.
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What settings are required to perform a full-text search?
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A
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Windows Search Service needs to be enabled.
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Q. 6.
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How does the full-text search work?
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A
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The full-text search works as an index search that is based on the index previously created and a grep search that sequentially scans all the character strings.
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Q. 7.
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Can both image documents and application documents (such as Word and Excel) be the targets of a full-text search?
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A
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When an index search is performed, both types of files (image files and application files) can be targeted for a full-text search.
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Q. 8.
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Are there any items that can be used for a search other than File Name, Date Created, and Folder Name?
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A
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You can use the following to perform a search:
[Name]
[Extensions]
[Date Created]
[Date Modified]
[Size]
[Title]
[Annotation Text]
[Text]
[Comment]
[Date]
[Value]
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Q. 9.
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How does a full-text search display its results?
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A
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The documents that contain the text searched for in the full-text search are displayed in the search screen.
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Q. 1.
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Is it possible to edit saved documents?
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A
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When you merge more than one document to save as an IWB document, that document can be edited with Desktop Editor.
In addition, after importing a PDF document in the Desktop Browser screen, you can edit it by using Desktop Editor.
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Q. 2.
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Is it possible to edit the original directly?
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A
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With the Edit Original Pages Mode of Desktop Editor, you can edit an IWB document directly to reduce margins, edit texts, adjust the layouts in detail, and so on. For more information, see the following.
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Q. 3.
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Is it possible to bind documents that have been created with different applications into a single document?
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A
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With Desktop Editor, you can bind multiple documents created with different applications into a single IWB document. For more information, see the following.
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Q. 4.
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What is the binder function?
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A
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The binder function is a function of Desktop Editor. This function binds multiple documents created with different applications into a single IWB document. For more information, see the following.
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Q. 5.
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How can I revert an IWB document to its original separate documents?
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A
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When you use Desktop Editor to export original documents, you can save each individual document that was added to create the IWB document. For more information, see the following.
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Q. 6.
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What is the N on 1 function?
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A
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The N on 1 function is a function of Desktop Editor. This function configures the number of pages printed on a sheet of paper and their placement order (page layout). For more information, see the following.
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Q. 7.
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How can I perform a saddle stitch printing for originals that are in sizes including A3 and B4 while laying them out in a feature spread (two facing pages)?
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A
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With Desktop Editor, you can display the properties for your printer to configure the "saddle stitch booklet printing" setting when printing documents. If you select a paper size for which saddle stitch printing can be performed in [Output Size], and select the [Enlarge/Reduce to Fit Printable Area] check box, you can perform saddle stitch printing even for large paper sizes such as A3 and B4, with the originals reduced automatically according to the paper size for which the printing is performed.
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Q. 8.
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How can I rotate a document?
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A
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In Desktop Editor, select the entire document, click [Rotate] on the ribbon, and select the direction to rotate from the displayed pull-down list. Original pages are rotated based on the current status of the pages. For details, see the following.
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Q. 9.
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Is there a Redo (REDO) function?
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A
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You can click [Redo] on the ribbon to redo operations. However, operations cannot be redone after the following operations are performed.
Saving a document
Importing a document
Redaction
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Q. 1.
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What are annotations?
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A
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Annotations are objects added to a document. Types of annotations include shapes, text, markers, images, masks, and stamps, etc. You can edit annotations with Desktop Editor.
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Q. 2.
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When adding a text with annotations, is it possible to change the color or font type?
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A
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When adding text with Desktop Editor, you can configure the properties to set the font, font size, font style, and font color. You can also change the properties of the text after adding it to a document.
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Q. 3.
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Is the information in annotations reflected when printing, exporting, or attaching documents to e-mail?
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A
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Annotations are reflected in all operations. However, when printing is performed while annotations are hidden, inserted annotations are not printed. To print inserted annotations, perform one of the following operations.
Click [Display Annotations] on the ribbon to display annotations, and print
Select the [Print annotations] check box in the [Print] and print
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Q. 4.
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Is it possible to enter characters vertically when adding annotations as text with Desktop Editor?
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A
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It is not possible to enter characters vertically when adding annotations as text with Desktop Editor. Vertical fonts also cannot be used.
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Q. 5.
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How can I rotate a document in which I have added annotations?
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A
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In Desktop Editor, by selecting the entire document and then selecting the direction to rotate on the pull-down list displayed by clicking [Rotate] on the ribbon, annotations and objects added with Desktop Editor are rotated with the page. For more information, see the following.
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Q. 6.
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Is there a limit to the number of annotations that can be added with Desktop Editor?
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A
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There is no limit to the number of annotations that can be added with Desktop Editor.
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Q. 7.
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Is there a limit to the number of characters that can be added with Desktop Editor?
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A
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There are no restrictions to the number of characters that can be added in an annotation with Desktop Editor.
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Q. 8.
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Are there any restrictions on the size of images that can be added as annotations with Desktop Editor?
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A
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There are no restrictions on the size of images that can be added as annotations with Desktop Editor. If an image is larger than the page area, however, its size is automatically reduced so that the image fits the page area.
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Q. 9.
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Is it possible to delete digital stamps attached with Desktop Editor?
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A
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You cannot delete only digital stamps attached with Desktop Editor from the document.
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Q. 10.
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When I attempt to save a document with annotations attached in Desktop Editor, the message <Could not save the document because an error occurred.> is displayed.
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A
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Your PC may have insufficient memory available to save the document. If the document contains images, reducing their sizes in advance may work. Also, closing other running applications may work.
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Q. 1.
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How can I create new original stamps?
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A
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With Desktop Editor, you can create and register new stamps. For details, see the following.
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Q. 2.
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Is there a limit to the number of stamps that can be registered with Desktop Editor?
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A
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There is no limit to the number of stamps that can be newly registered with Desktop Editor.
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Q. 3.
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How can I add image stamps?
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A
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With Desktop Editor, you can create and register new image stamps. For details on how to create and register image stamps, see the following.
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Q. 4.
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Can I combine date marks and characters?
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A
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You cannot combine date marks and characters.
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Q. 5.
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Is there any difference in stamps that can be added with the printer driver?
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A
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The main differences between stamps added with Desktop Editor and those added using the print settings of the printer driver are as follows:
Desktop Editor adds stamps to specified positions, whereas the printer driver adds stamps to all pages or only the first page.
The upper limit on the font size of text stamp is 72 point for Desktop Editor; and 500 point for the printer driver.
The printer driver cannot add image stamps. Only text stamps can be added.
The printer driver provides the "Angle" settings for text stamps.
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Q. 1.
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Do I need to do any preparation before attaching a digital stamp?
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A
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When attaching your own digital stamp using Desktop Editor, you need to create and register a new stamped image. For more information, see the following.
In addition, when attaching a digital stamp, you need to prepare a digital certificate.
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Q. 2.
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How can I add digital stamps?
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A
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When attaching a digital stamp using Desktop Editor, you need to prepare a digital certificate. For information on adding digital stamps, see the following.
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Q. 3.
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Show me how to register a new stamped image.
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A
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You can register a new stamped image using Desktop Editor. There are two types of stamped images: text type stamped images that only use text, and image type stamped images that use images. When registering an image-type stamped image, prepare an image document to use. For information on registering new stamped images, see the following.
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Q. 4.
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Are there any restrictions on the types of image documents that can be used as digital stamps?
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A
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The file types of images that can be used in stamped images are as follows:
BMP (Windows Bitmap Format)
BMP Specification v5
TIFF (Tagged Image File Format)
TIFF Specification 6.0
JPEG (Joint Photographic Experts Group)
PNG (Portable Network Graphics)
GIF (Graphics Interchange Format)
JFIF Specification 1.02
The file types shown above are images that can be displayed as thumbnails in Windows Explorer, and can be displayed in Windows Image Viewer. Images that cannot be displayed in these applications cannot be used for image type stamped images. For a multi-page TIFF image, the first page is used.
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Q. 1.
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What types of files can I export?
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A
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You can export files in the same formats as they are saved in libraries or you can convert files to the PDF format and then export.
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Q. 2.
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Is it possible to export multiple documents at once?
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A
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You can select multiple documents to export.
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Q. 1.
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When exporting a PDF document, can I export only a "chapter(s)" or "page(s)"?
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A
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When exporting an IWB document as a PDF document using Desktop Editor, you can specify print page numbers to export in [Specify Range], which is available if you select [Print Pages] in [Export Range]. If you want to export a chapter, specify the print page range of the chapter in [Specify Range].
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Q. 2.
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When exporting a document as a PDF document, will the configured print layout be reflected?
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A
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When you export an IWB document as a PDF document using Desktop Editor, the settings configured in the [Print Settings] tab are applied.
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Q. 1.
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Is it possible to convert a document into a PDF document? If so, show me how to do it.
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A
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You can convert a document to a PDF document using any of the following procedures.
Open a document in Desktop Editor, select [Export as PDF] on the [File] menu, and use the [Select Export Destination] that is displayed.
Select a document to convert in Desktop Browser, and click [Convert to PDF] or [Convert to Single PDF] on the ribbon or toolbar.
Drag the file to convert to a PDF document to the Quick Printing Tool icon, and drop it to [Convert to PDF] or [Convert to PDF (Detailed Settings)] on the popup menu.
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Q. 2.
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Can I save documents as PDF documents?
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A
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You can convert a document to a PDF document and then export it to save it.
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Q. 3.
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Can I configure a password when converting documents to PDF documents?
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A
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You can configure the password when converting and exporting the document.
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Q. 4.
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Show me how to generate a PDF document with password protection.
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A
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If you select the [Set password] check box in the [Detailed Settings for PDF Document] to set a password, you can create a PDF document with password protection. For more information, see the following.
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Q. 5.
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When multiple documents are combined and converted to a PDF document, the properties of which document are carried over?
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A
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When documents are combined in [Convert to Single PDF] in Desktop Browser, the properties of the first document are carried over. For example, if you add fax document B to the start of fax document A, the properties of fax document B are used for the combined document. To carry over the properties of fax document A, use the following procedure.
1. Before combining the documents, use [Reverse Order] to reverse the order of the pages in both fax document A and fax document B.
2. Select the [Select document processing order when converting selected documents to a single PDF document] check box.
[File] menu > [Option] > [System Settings] > [Browser] > [Display Dialog Box] > [Select document processing order when converting selected documents to a single PDF document]
3. Select fax document A and fax document B from the File List View Window.
4. Click [Convert to Single PDF] on the ribbon.
The [Multiple Document Order Settings] is displayed.
5. Make fax document A first in the [Multiple Document Order Settings].
6. Click [OK].
The properties of fax document A are used for the combined document.
7. Use [Reverse Order] to reverse the order of the pages in the combined document.
A PDF document that has fax document B first but carries over the properties of fax document A is created.
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Q. 1.
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Is it possible to print using 2-sided/1-sided printing methods interspersed together?
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A
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Specify [2-Sided Printing] for the entire document on the [Print Settings] tab of the Details Window of Desktop Editor, and specify 1-sided printing in the [Chapter Settings] to mix 1-sided printing and 2-sided printing by chapter.
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Q. 2.
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Show me how to print a specified page range only.
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A
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Using Desktop Editor enables you to print a specified page range within a document. When you print from the Desktop Browser screen, the entire document is printed. If you select [Print Pages] for [Print Target] when printing a document, [Range] can be set to specify page numbers to print. If you want to specify consecutive page numbers in [Range], specify the "starting page number to print - ending page number to print." When specifying non-consecutive page numbers, use commas to separate them.
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Q. 3.
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When booklet-printing, can I print only specified pages?
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A
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Using Desktop Editor enables you to print a specified page range within a document. In addition, when you configure the "saddle stitch booklet printing" method in your printer, you can print a document with the saddle stitch booklet printing method. By configuring both of them together, you can only print specified pages when booklet-printing a document. For more information, see the following.
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Q. 4.
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Are there any print settings that are not available depending on the printer being used?
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A
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Using Desktop Editor enables you to configure the print settings (layout settings, print settings, paper source settings, and header/footer settings) of documents. However, when you use a non-Canon printer, the following print settings are not available: In this case, the print settings configured in the printer are used to print documents.
Print Style (2-sided Printing/1-sided Printing)
Binding Location
Color Mode
Staple
Hole punch
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Q. 5.
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What happens if I print a document for which functions that are not available in the printer are configured?
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A
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Since Desktop Editor controls the availability of print setting items based on the printer you select, you basically cannot specify the settings that the printer does not support. If some settings in Desktop Editor cannot be applied to the printer for some reason, an error message is displayed and the default print settings of the printer are applied when printing.
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Q. 6.
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Can I reverse the left/right positions on the back side of a page when printing using 2-sided printing?
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A
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Using Desktop Editor enables you to configure 2-sided printing when printing a document. However, you cannot configure the print orientation of the front/back sides of a document. You need to use the print settings of your printer, or select a page to be set as the back side in Desktop Editor and then rotate the original page 180 degrees.
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Q. 1.
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Is it possible to fax application documents?
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A
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You can fax using any of the following procedures.
Select a document to fax in the File List View Window, and click the [Fax] output button.
Select a document to fax in the File List View Window, and drag and drop to the [Fax] output button.
Drag the file to fax to the Quick Printing Tool icon, and drop it to [Fax] on the popup menu.
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Q. 2.
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Show me how to create a new fax address.
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A
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To create a new address, select a document to fax in the File List View Window and click a [Fax] output button, or drag and drop the document onto the [Fax] output button; and then, in the displayed [Fax Sending Settings], click [Add]. For more information, see the following.
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Q. 1.
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Are non-Canon printers supported?
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A
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Not all of the functions of Desktop can be used, but the print functions of Desktop Editor support any available printers in your computer. However, when configuring the print settings for documents in Desktop Editor, use a Canon printer.
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Q. 2.
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Show me a list of supported printer drivers and PC-FAX (fax driver).
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A
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The print functions of Desktop Editor support any available printers in your computer. However, when configuring the print settings for documents in Desktop Editor, use a Canon printer. For PC-FAX (fax driver), you need to use a Canon fax driver. Installing Desktop does not install any printer drivers. You need to install them separately. For the drivers supported by each model, contact your local authorized Canon dealer.
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Q. 3.
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What happens if I change the print settings in the properties of the printer driver when printing?
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A
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When you display the properties of the printer driver by selecting [Properties] in the [Print] from Desktop Editor and then change the print settings, the printer settings of the printer driver are used when printing. You can also save the settings of the printer driver as the print settings for documents.
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Q. 4.
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What happens to the configured print settings when I print using another printer that has a different paper feed option?
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A
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If your printer is a Canon printer, the staple and hole punch printing settings are changed according to the selected printer when printing is executed.
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Q. 5.
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Is it possible to rename the printer that is being monitored?
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A
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You can change the port and printer name for a device that is being monitored. Do so from the printer driver properties.
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Q. 1.
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Is there a history management function (version management) for updated documents?
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A
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For documents stored in a Document Server Library or a SharePoint Server Library, modification logs are managed and stored for each version.
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Q. 2.
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Show me how to check the version of a document.
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A
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To display the version log, select a document stored in a Document Server Library or SharePoint Server Library, and then click [Document Version List] on the ribbon or toolbar.
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Q. 3.
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Is there a limit to the number of versions I can manage?
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A
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It depends on the settings but there is no limit to the number of managed versions.
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Q. 1.
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Does Desktop Office Toolbar have to be started in order to use the Desktop?
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A
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You can use the Desktop Office Toolbar even when Desktop is not running.
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Q. 2.
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What are the versions of Microsoft Office in which the Desktop Office Toolbar is available?
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A
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You can use the Desktop Office Toolbar on Microsoft Office 2010/2013/2016 where [Office Shared Features] - [Visual Basic for Applications] is installed.
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Q. 3.
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Do I need to configure any Desktop settings to use Desktop Office Toolbar?
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A
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For Microsoft Office applications that meet the following conditions, you can use Desktop Office Toolbar simply by selecting [Enable add-ins in Microsoft Office] in [System Settings].
[File] menu > [Option] > [System Settings] > [Common Settings] > [Preferences] > [Enable add-ins in Microsoft Office]
Microsoft Office 2010/2013/2016 with [Office Shared Features] - [Visual Basic for Applications] installed
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Q. 1.
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How can I work with Document Server?
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A
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By creating a Document Server Library in Desktop Browser, you can share documents on the network to register, edit, and search them.
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Q. 2.
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What is Desktop Document Writer?
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A
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Desktop Document Writer is a PDF conversion driver that outputs various application documents as PDF documents. It is installed when you install Desktop; and it is also used when you add documents in an IWB document from another application.
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Q. 1.
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What are the check in/check out functions?
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A
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By checking out a document, you can prevent another user from changing the document stored in a Document Server Library or SharePoint Server Library. In addition, if you check in the checked out document you have modified, the version of the document is updated.
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Q. 2.
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Is it possible to move documents managed in libraries to another computer?
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A
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Documents managed in libraries are saved in the local computer. You can move them from their storage folder using Windows Explorer.
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Q. 3.
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Is it possible to copy search indexes and user data to another library?
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A
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You cannot operate indexes in Desktop.
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Q. 4.
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Are there any applications that are automatically registered in the output bar during installation?
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A
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The [Print Settings] output button and [E-Mail] output button are registered by default.
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Q. 5.
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What kind of feature is inbox linking?
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A
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This feature builds a file sharing environment using the Advanced Box of an imageRUNNER ADVANCE device.
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Q. 6.
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Is it possible to directly save documents in the Advanced Box of an imageRUNNER ADVANCE device?
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A
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You can save scanned documents, faxed documents (received,) and application files. You can also share documents using imageRUNNER ADVANCE in the network.
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Q. 7.
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Is it possible to restore data once it is moved to the Recycle Bin?
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A
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You can restore a document from the Recycle Bin using any of the following procedures.
Select a document to be restored from the Recycle Bin, and then right-click and select [Restore from Recycle Bin]
Select a document to be restored from the Recycle Bin, and then click [Restore from Bin] on the ribbon
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Q. 8.
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Does Desktop's Recycle Bin work with Windows Recycle Bin?
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A
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The Recycle Bins of Desktop does not work in conjunction with that of Windows. If you want to delete a file in Desktop, you must move it to the Recycle Bin of Desktop.
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Q. 9.
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What types of MAPI (Messaging Application Program Interface) enabled e-mail applications are there?
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A
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E-mail applications supporting MAPI are as follows:
Microsoft Outlook
Mozilla Thunderbird
For information on whether your e-mail application is a MAPI enabled e-mail application, see the documentation for your e-mail application.
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Q. 10.
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Is it possible to configure a hyperlink between Excel documents saved in Desktop?
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A
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You can use the hyperlink function of Excel to configure hyperlinks.
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Q. 11.
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Show me how to uninstall Desktop.
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A
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There are two ways to uninstall Desktop: a) uninstall using "setup.exe" that you used during installation; b) use [Uninstall or change a program].
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Q. 12.
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The icon of the document associated with an application is not displayed.
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A
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When you install an application while Desktop Browser is running, the icon associated with the document does not change. To display the icon associated with the document, restart Desktop Browser.
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