Before Use
To enable the functions supported by the device you are using and send faxes, you need to set the options of the device. The options of the device can be retrieved from the [Device Settings] sheet > [Retrieve Device Information], but if you cannot retrieve them, set them manually in the [Device Settings] sheet.
Depending on the device, jobs sent by fax from the driver may not be noted in the PS print server log. Also, for jobs sent via NetWare, the logged information may not be noted correctly.
If you select a fax board that is not compatible with the printer model you are using, and select a line that does not match a valid line to send from, there is a possibility that the fax will be sent via a different line.
If you set a function in the driver that is not supported by the device you are using, it may lead to an unintended transmission result. It may also cause an inability to send faxes.
Examples thereof are shown below.
Setting the driver so that sender designation, transmission time designation, subaddress functions, authentication functions, or the function for [Set the number of destinations that can be specified at once to 2000] are used, regardless of whether those functions are supported by the device you are using.
Setting authentication modes and an IP fax communication mode that are unsuitable for the device you are using.
The newest driver software is posted on the Canon web site. Please verify the operating environment etc. and download the appropriate software as required.
Canon Global Site: https://global.canon/
The functions that you can use may vary according to the following conditions.
The device you are using and its settings
The firmware version of the device
The option structure of the device
The driver version
The computer environment you are using
When sending a fax from a Windows Store app, because you cannot display the fax transmission settings screen of the driver, the number of functions you can set is limited.
Do not change the settings related to the country or region in the operating system. Doing so may cause problems with the display of the address book.
The screen content, procedures, etc. displayed and described in the manual may differ from those actually displayed.
In this manual, examples using Windows 11 are explained.