Are You Saving Scanned Data to the Computer for the First Time?
If so, make preparations such as installing the scanner driver (ScanGear MF) and application (MF Scan Utility) to the computer used as the store location. Preparing to Save Scanned Data to a Computer
On the Screen for Selecting the Computer to Be Used as the Store Location, Is the Computer Displayed? (Only When Scanning from the Machine)
If the computer to be used as the store location is not displayed, scanned data communication may be blocked due to the security software settings. For details about the security software settings, contact the software manufacturer.
Step 2: Checking the Status of the Computer
Did You Install and Update the Security Software?
If so, the security may have been strengthened, preventing communication between the machine and computer. For a workaround, contact the software manufacturer.
Reinstall the Scanner Driver.
Uninstall the installed driver, and then reinstall it. For details about uninstalling and installing drivers, see the driver manual at the online manual site. https://oip.manual.canon/
Step 3: Checking the Store Location of the Scanned Data
Check the Attributes of the Store Location (Windows).
On the computer, check that the attributes of the store location are not read only.
1
Right-click the store location, and click [Properties].
The properties screen of the store location is displayed.
2
On the [General] tab, check that the [Read-only] checkbox in [Attributes] is not selected.
3
If the checkbox is selected, clear the [Read-only] checkbox.
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