Troubleshooting
This chapter describes how to troubleshoot problems and answers frequently asked questions.
Select an item to check from the contents or the list below.
You can click [
] at the top of the screen to search for the message or error code (three-digit number starting with #) that appears on the control panel, and check how to troubleshoot problems.
Frequently Asked Questions
Frequently Asked Questions about Operations
I Want to Scan an Original.
Make preparations according to the scanned data save destination and sending method, and then scan the original.
ScanningI Want to Send Scanned Data by E-mail.
You can scan an original and send the scanned data by e-mail as an attachment.
Scanning (Sending by E-mail)I Want to Print on an Envelope.
Place the envelope in the paper drawer or multi-purpose tray while paying attention to the orientation and side of the envelope.
Then, set the paper size and type according to the placed envelope.
Next, use the print driver of the computer to set the paper size of the document and the paper size to print, and then perform printing.
Preparations and Orientation for Loading EnvelopesSpecifying the Paper Size and TypePrinting from a Computer |
If the problem persists even after trying the troubleshooting methods, contact your dealer or service representative. |