Data Is Not Printed in the Correct Color (Specified Color) Due to Color Mismatch
Perform one of the following solutions according to the cause.
<Cause 1> The toner cartridges are not installed properly.
Solution | Check the installation status of the toner cartridges. |
<Cause 2> Any of the four color toner cartridges is almost out of toner cartridge, or the drum in any of the toner cartridges has deteriorated.
Solution 1 | Check the installation status of the toner cartridges. |
Solution 2 | Correct the color mismatch. |
Solution 3 | Check the status of the toner cartridges. Replace the toner cartridge that is almost empty with a new one. |
<Cause 3> Appropriate paper is not being used.
Solution | Replace the paper with that which can be used with this printer. |
<Cause 4> Data was sent before completing calibration or when the printer was turned ON.
Solution | Make sure that calibration is completed before sending data to the printer.
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<Cause 5> Color registration errors may be slightly visible depending on the printed image, due to the laser printer's structural characteristics.
Laser printers are built with high-precision technology. Although color registration errors may be slightly visible depending on the printed image, this is due to the structural characteristics of the laser printer, and is normal.
Solution 1 | Adjust the color registration error. | ||||||
Solution 2 | Perform the following procedure in the printer driver.
You can specify the same setting from the printer's control panel. | ||||||
Solution 3 | Set [Color Corr. Freq.] to [High]. Setting this to [High] increase the number of times that calibration is performed. For details on calibration, see ".Adjusting the Color or Color Mismatch (Calibration)" |
<About Color Mismatch>
Laser printers are manufactured with technology of high precision. A color mismatch may be slightly conspicuous depending on the print image. Please note that this is due to the structure of laser printers and is not a printer malfunction.