Adjusting the Secondary Transfer Antistatic Bias

If the printed image is blurred or a paper jam occurs on the transfer unit, the static electricity on the Intermediate Transfer Belt may be the cause of the problem. In this case, adjust the antistatic bias to [-] side in order to remove the static electricity.
IMPORTANT
This function is displayed only if the settings are made available by your local authorized Canon dealer. Even if this function is displayed, do not allow anyone to change the settings except for the system manager. For more information on changing the settings, contact your local authorized Canon dealer.
NOTE
Adjusting the Secondary Transfer Antistatic Bias may affect the settings in [Adj. Secondary Transfer Volt.], [Adjust ITB Image Clearing], and [Corr. Tail End Toner Applic.]. Readjust these settings, if necessary.

1.
Press (Settings/Registration).
2.
Press [Preferences] → [Paper Settings] → [Paper Type Management Settings].
3.
Select the paper type that you want to edit from the list → press [Details/Edit].
4.
Press [Change] for <Adjust Secondary Transfer Antistatic Bias>.
5.
Press [-] to adjust the antistatic bias value → [OK].
NOTE
If the result is unsatisfactory even after pressing [-], press [+].
6.
Press [OK].

NOTE
If the condition is not improved even after adjusting the value in both [-] and [+] directions, adjust the setting value in [Adj. Secondary Transfer Volt.]. The condition may be improved by adjusting the Secondary Transfer Voltage value toward [-] side.
3U18-0JF